BHDesk | Complete Helpdesk & Support Ticket Management System – Angular 19 & ASP.Net Core 8

BHDesk is a robust helpdesk ticketing system designed to provide you with round-the-clock support, wherever you are. With a sleek interface and intuitive features, you can easily submit tickets, share files, and receive personalized assistance from our highly skilled team. Experience the convenience of hassle-free support at your fingertips.

Built using Angular 19 & ASP.NET Core 8 , it provides an intuitive interface for managing customer support queries and internal IT requests.

Features

Latest technology used Angular 19, ASP.NET Core 8 & Tailwind CSS 3.4.
RTL support for Arabic language.
Light/Dark theme support.
Easy ticket generation and tracking.
Email to ticket generation.
Role-based access control for admins, agents and clients.
Real-time notifications for ticket updates.
Powerful Admin And Client Portals.
Customizable ticket Statuses, Categories, Priorities, Departments etc.
Detailed reports and analytics for performance tracking.
Dynamic Incoming/Outgoing Email Configuration.
16 Multi Languages Support.
Export Tickets.
Highlight new tickets on ticket listing page.
Agent auto assign to ticket support.
Fully Responsive Tailwind CSS Application.
Fast Performance.
Easy to Customize.
Clean and Robust Code.
Standalone components based application.
Free Lifetime Updates.
And many more…

Get free lifetime updates

Every purchase of the BHDesk – Helpdesk Ticket System is entitled to free updates – for life. This means you’ll benefit from every enhancement, improvement, and newly added feature indefinitely.

Documentations

Click here to view the documentation

Support

Submit ticket here to get support: https://support.sbthemes.com/portal/en/newticket

Version History

08-April-2025  - version 2.2.0
    - Upgraded to Angular 19 standalone components
    - Upgraded to ASP.NET Core 8
    - Upgraded to Tailwind CSS 3.4
    - Added new features and fixed bugs
    - Improved performance
    - Applied new theme which supports dark mode

12-September-2022  - version 2.1
    - fixed SQL disconnection problem
    - improved performance

15-May-2021  - version 2.0
    - Added new features and fixed bugs

14-June-2020  - version 1.2
    - Added new features and fixed bugs and improvements

22-November-2019  - version 1.1
    - Fix some bugs and impprovemtns

5-September-2019  - version 1.0
    - Initial Version

BHDesk | Complete Helpdesk & Support Ticket Management System - Angular 19 & ASP.Net Core 8