BlastBot is a self-hosted Email, WhatsApp, Telegram & SMS marketing platform built for marketers, agencies, and developers who want full control over their messaging infrastructure — no monthly fees, no per-message costs, no vendor lock-in. Built on Laravel 12 and React, it combines email campaigns, bulk broadcasting, drip automation, and Claude AI-powered content tools into one clean admin panel.

Demo Link: https://blastbot.kloudinnovation.com

Platform Core Features:

Email Marketing — Full email marketing suite with sender management, contact lists, HTML templates, scheduled campaigns, multi-step automations, open/click tracking, bounce handling, and unsubscribe management — all from the same admin panel.

WhatsApp Broadcasting — Connect your official WhatsApp Business account and send bulk campaigns to thousands of contacts using Meta-approved message templates, with real-time delivery tracking and automatic retry on failure.

Telegram Broadcasting — Link unlimited Telegram bots and broadcast rich Markdown-formatted messages to your entire subscriber base instantly — no limits, no extra cost.

SMS Broadcasting — Send bulk SMS campaigns through your preferred gateway. Supports Twilio, Vonage, AWS SNS, Plivo, and Messagebird — plug in your credentials and start sending in minutes.

Drip Sequence Automation — Build multi-step automated message flows with day and hour-level delay control. Enroll contact lists and let BlastBot nurture your leads on complete autopilot via background queue jobs.

AI Message Writer & Campaign Planner — Powered by Claude AI (Anthropic). Generate 3 compliance-scored message variants in seconds, or get a full campaign plan — including sequence steps, send times, open rate estimates, tips and warnings — all from a single prompt.

Unified Inbox — All inbound WhatsApp and Telegram replies land in one inbox, received via webhooks in real time and auto-classified by AI. Assign conversations to team members, set status (Open / Pending / Resolved), and add private notes — full team collaboration built in.

Current Version: 2.3.0

BlastBot is a self-hosted Email, WhatsApp, Telegram & SMS marketing platform that lets businesses reach thousands of customers across every channel from a single, clean admin panel. Built with Laravel 12 and React (Inertia.js), BlastBot combines email marketing, bulk broadcasting, intelligent drip automation, AI-powered content creation, and real-time inbox management — giving marketing teams and agencies everything they need to run professional multi-channel campaigns at scale.

Install it on your own server, connect your email senders, WhatsApp Business API, Telegram bots, and SMS gateways, import your contacts, build drip sequences, and start sending. From email template design and campaign scheduling to Claude AI-generated campaign plans, BlastBot covers the entire messaging lifecycle — no third-party subscription fees, no per-message pricing, full control over your data.

Own your messaging infrastructure. No recurring fees. No vendor lock-in.

Key Highlights:

Email Marketing Module: Full email marketing suite — manage SMTP / SES / Mailgun / Postmark / Resend / SparkPost senders, build HTML templates, schedule campaigns, run multi-step automations, and track opens, clicks, bounces, and unsubscribes. Attach files (PDF, DOCX, XLS, ZIP, images) to campaigns and have them delivered by every supported provider. Webhook receivers handle bounce and complaint events from all major providers automatically.
WhatsApp Business API Integration: Connect your official WhatsApp Business account via the Facebook Graph API. Create message templates, submit them for Meta review, sync approval status in real time, and send compliant bulk campaigns to thousands of contacts — including Quick Reply button components. Build interactive WhatsApp Flows (forms, surveys, sign-ups), connect Meta Commerce catalogs, and send product messages directly from the inbox.
Telegram Bot Integration: Connect unlimited Telegram bots, receive inbound messages via webhooks, and broadcast rich Markdown-formatted messages to your entire subscriber base with a single click.
SMS Channel: Send bulk SMS through Twilio, Vonage, AWS SNS, Plivo, or Messagebird. Dynamic credential fields adapt to each gateway — enter your API keys and verify the connection instantly from the admin panel.
AI Message Writer (Claude-Powered): Generate 3 ready-to-send message variants in seconds. Set your business type, goal, tone, language, emoji preference, and call-to-action — Claude AI returns compliance-scored variants ready to copy directly into your campaigns.
AI Campaign Planner (Claude-Powered): Describe your business and goal and get a complete campaign plan back instantly — including campaign name, overview, estimated reach, expected open and reply rates, best send times, step-by-step message sequence, tips, and warnings.
Drip Sequence Automation: Build multi-step automated message flows with day and hour-level delay control. Enroll contact lists into sequences and let the scheduler send each step at exactly the right time — fully automated via background queue jobs.
WhatsApp Template Management: Create, submit, and track WhatsApp message templates directly from the admin panel. Templates are submitted to Meta via the Graph API, and approval status (Approved / Pending / Rejected) is synced back with a single click.
Contact Management & Import/Export: Manage your audience with full CRUD, CSV import, and CSV export. Organize contacts into lists, assign tags, track AI engagement labels (Hot / Warm / Cold / Dormant), and segment by status for precise targeting.
Unified Inbox: All inbound WhatsApp and Telegram replies appear in a single inbox. Messages are received via webhooks in real time, auto-classified by AI, and marked read individually or in bulk.
Campaign Analytics: Track every campaign with delivery and engagement metrics. Monitor AI tool usage, token consumption, and success rates through the dedicated AI Logs analytics page.
Background Queue Processing: Campaigns and drip steps are dispatched via Laravel queue jobs — no timeouts, no browser dependency. Supervisor keeps workers running 24/7 with automatic retries on failure.

Complete Feature List:

Email Marketing Module

Email Sender Management (SMTP, SES, Mailgun, Postmark, Resend, SparkPost)
Daily Send Limit per Sender with Automatic Reset
Email Contact Lists with Subscriber Management
CSV Import for Email Lists
HTML Email Template Editor with Variable Substitution
Email Campaigns (Draft → Scheduled → Sending → Completed Lifecycle)
Scheduled Campaign Dispatch via Background Jobs
Multi-Step Email Automations with Trigger-Based Sequences
Email Analytics Dashboard (Open Rate, Click Rate, Bounce Rate)
Open Tracking via Pixel
Click Tracking via Redirect
Webhook Receivers for 7 Providers (Bounce, Complaint, Unsubscribe)
Unsubscribe Footer with One-Click Opt-Out
Email Suppression List with Soft Bounce Threshold Management
From Name and Reply-To Defaults
Email Campaign Attachments (PDF, DOC, XLS, ZIP, Images — up to 10 MB per file)
Attachment Support Across All 7 Providers (SendGrid, Mailgun, Postmark, SparkPost, Brevo, Resend, SMTP)
4 Background Commands: dispatch-scheduled, sync-lists, reset-daily-limits, cleanup-suppressions

Channel Management

WhatsApp Business API (Facebook Graph API v19)
Telegram Bot API Integration
SMS Channel (Twilio, Vonage, AWS SNS, Plivo, Messagebird)
Unlimited Channel Connections
One-Click Channel Verification
Phone Number Auto-Detection from API
Bot Username Auto-Detection
Connect / Disconnect / Delete Channels
Channel Status Tracking (Connected, Disconnected, Error)
Secure Credential Storage
Last Verified Timestamp

SMS Channel

5 Gateway Support: Twilio, Vonage, AWS SNS, Plivo, Messagebird
Dynamic Credential Fields per Gateway
One-Click Gateway Verification
SMS Stat Card on Channels Dashboard
Secure API Key / Token Storage

Contact Management System

Full Contact CRUD (Create, Read, Update, Delete)
CSV Bulk Import with Header Auto-Mapping
CSV Export (All Fields)
Contact List Organization
Multi-List Assignment per Contact
Tag System (Comma-Separated)
Status Management (Active, Opted Out, Unsubscribed)
AI Engagement Labels (Hot, Warm, Cold, Dormant)
Country and Language Fields
Phone Number (WhatsApp) and Telegram ID Fields
Email Address Field
Last Messaged Tracking
Real-Time List Count Recalculation
Search and Filter by Status, Label
Paginated Contact Table

Contact List Management

Unlimited Contact Lists
Create and Delete Lists
Live Contact Count per List
Used in Campaign Targeting
Used in Drip Sequence Enrollment
Used in Email Campaign Targeting
Denormalized Count with Auto-Sync
Daily Count Sync Command (contacts:sync-counts)

WhatsApp Template System

Template Creation with Header, Body, Footer, Buttons
Button Type Support (Quick Reply)
Language Configuration
Submit to Meta for Review via Graph API
Real-Time Status Sync (Approved / Pending / Rejected)
Rejection Reason Display
AI Compliance Score per Template
Usage Count Tracking
Source Tracking (Manual / AI Generated)
Status Filter (All, Approved, Pending, Draft, Rejected)
13 Pre-Configured Templates (WhatsApp + Telegram)

WhatsApp Advanced Features

WhatsApp Flows — Create and publish interactive Meta Flows (forms, surveys, sign-ups)
Flow Category Support (SIGN_UP, APPOINTMENT_BOOKING, LEAD_GEN, CONTACT_US, SURVEY, OTHER)
Flow Screen JSON Definition with Direct Meta API Publish
WhatsApp Catalogs — Connect Meta Commerce Manager catalogs to channels
Product Management per Catalog (SKU, price, image URL, availability)
Send Single Product or Full Catalog Message from Inbox
Quick Reply Button Sending in WhatsApp Template Campaigns
Contact Opt-Out via Keyword Detection (STOP, UNSUBSCRIBE, CANCEL, QUIT)
Contact Opt-In via Keyword Detection (START, SUBSCRIBE, JOIN, BEGIN)
Automatic Opt-Out / Opt-In Confirmation Reply
Opted-Out Badge in Inbox Conversation List
Interactive Message Handling (Button Replies, List Replies) in Webhook

Campaign Broadcasting System

Broadcast to One or Multiple Contact Lists
Email Campaigns with HTML Templates
WhatsApp Text and Template Campaigns
Telegram Text Campaigns with Markdown Support
SMS Campaigns via 5 Gateway Options
Scheduled Campaign Dispatch
Background Queue Processing (No Browser Timeout)
Personalization Variables ({{name}}, {{phone}}, {{email}})
Per-Contact Message Personalization
Campaign Status Tracking (Draft, Scheduled, Sending, Sent, Failed)
Sent / Failed Count Tracking
Automatic Retry on Job Failure (3 Attempts)
campaigns:dispatch-scheduled Artisan Command

Drip Sequence Automation

Multi-Step Message Sequences
Day-Level and Hour-Level Delay Control per Step
Optional Send Time Configuration per Step
Optional Template per Step
Personalization Variables in Step Content
Enroll Contacts by Contact List
Duplicate Enrollment Prevention
Active / Paused / Archived Sequence Status
Enrollment Count Tracking
AI-Generated Sequence Flag
AI Goal Description Field
drip:dispatch-steps Artisan Command (Every 5 Minutes)
Step Log per Contact (Prevents Re-Sending)
Background Queue Dispatch

Unified Inbox System

Inbound Messages from WhatsApp and Telegram
Real-Time Webhook Reception
WhatsApp Webhook Verification (hub.mode + hub.verify_token)
Telegram Webhook via Route Model Binding
Auto-Create Contact on First Message
Read / Unread Status per Message
Mark Single Message as Read
Mark All Messages as Read
AI Classification of Inbound Messages
inbox:classify-messages Command (Every 2 Minutes)
Channel and Contact Linked per Message
Direction Tracking (Inbound / Outbound)
Received At Timestamp
Conversation Assignment to Team Members
Conversation Status (Open / Pending / Resolved)
Private Internal Notes per Conversation
Agent Assignment Dropdown in Chat Panel
Conversation Status Badges in Sidebar
Opted-Out Contact Badge per Conversation

AI Message Writer

Powered by Claude AI (Anthropic)
3 Message Variants per Generation
Business Type and Goal Input
Tone Selection (Friendly, Professional, Urgent, Casual, Formal)
Channel Selection (WhatsApp / Telegram)
Language Selection
Emoji Toggle
Call-to-Action Toggle
Compliance Score per Variant (0–100)
Character Count per Variant
One-Click Copy to Clipboard
Recent Generation History (Last 10)
Full AI Log with Token Usage

AI Campaign Planner

Powered by Claude AI (Anthropic)
Campaign Name and Overview Generation
Estimated Reach Projection
Expected Open Rate and Reply Rate
Best Send Times Suggestion
Step-by-Step Message Sequence (Up to 5 Steps)
Step Type (Broadcast / Drip)
Per-Step Objective Summary
Campaign Tips and Warnings
Business Type, Goal, Tone, Language, Duration, Audience Size Inputs
Campaign Type Selection (Drip / Broadcast / Mixed)
Recent Planner History (Last
Full AI Log with Token Usage

Analytics & Reporting

Campaign Analytics Dashboard
Per-Campaign Sent and Failed Counts
Email Analytics (Open Rate, Click Rate, Bounce Rate, Unsubscribe Rate)
AI Tool Usage Logs
Token Consumption Tracking (Input + Output)
Feature-Level AI Analytics (Message Writer vs Campaign Planner)
Success Rate per AI Call
Error Message Logging
Daily Log Cleanup (logs:cleanup at 02:00)

Settings & Profile System

Grouped Settings Panel (General, AI, WhatsApp, Email, etc.)
AI API Key Configuration (Anthropic)
AI Model Selection
WhatsApp Verify Token Setting
Email Settings (Batch Size, Tracking, Bounce Handling, Compliance)
Site Name, Logo, Favicon, Primary Color
Currency and Timezone Configuration
Demo Login Toggle with Credentials
Login Page Customization (Badge, Headline, Description, Features)
Multi-Language Support with Translation Management UI
Profile Name and Email Update
Password Change with Current Password Verification
Demo Mode (Disables Profile, Password, and Settings Changes)

Background Jobs & Scheduling

Laravel Queue (Database Driver) for All Sends
email:dispatch-scheduled — Every Minute
email:sync-lists — Hourly
email:reset-daily-limits — Daily at 00:00
email:cleanup-suppressions — Daily at 01:00
campaigns:dispatch-scheduled — Every Minute
drip:dispatch-steps — Every 5 Minutes
inbox:classify-messages — Every 2 Minutes
telegram:register-webhooks — Hourly
contacts:sync-counts — Daily at 03:00
logs:cleanup — Daily at 02:00
Supervisor-Ready (Recommended Worker Management)
Job Retries: 3 Attempts with 60s Timeout
Failed Job Logging

Security & Architecture

CSRF Protection (Webhooks Exempted)
XSS Protection Middleware
Security Headers Middleware
Role-Based Access Control (Admin Role)
Throttle: 200 Requests per Minute (Admin)
Throttle: 10 Requests per Minute (Login)
Soft Deletes on Channels and Contacts
Database Transactions on Multi-Table Writes
Webhook Signature Handling (WhatsApp hub.verify_token)
Sensitive Fields Hidden on Channel Model
License Verification with Domain Activation
Demo Mode Protection

Technical Specifications

Built with Laravel 12.x Framework
PHP 8.2+ Compatibility
React 18 Frontend via Inertia.js (SPA Experience)
Tailwind CSS 4 with Dark Mode Support
Vite Asset Bundling
MySQL 8+ / MariaDB 10.6+ Database
Email: SMTP, SES, Mailgun, Postmark, Resend, SparkPost
WhatsApp Business API (Facebook Graph API v19.0)
Telegram Bot API
SMS: Twilio, Vonage, AWS SNS, Plivo, Messagebird
Anthropic Claude API (claude-sonnet-4-6)
Database-Backed Queue Driver
Laravel Scheduler (schedule:run via Cron)
Inertia.js Server-Side Rendering Ready
Sonner Toast Notifications
Lucide React Icons
Fully Responsive (Mobile, Tablet, Desktop)
Clean MVC Architecture
Paginated Results Throughout

What’s Included:

Complete source code (Laravel + React)
Database migrations and seeders
13 pre-configured message templates (WhatsApp + Telegram)
Full demo data seeders (channels, contacts, campaigns, drip sequences, inbox, analytics)
Installation and configuration guide
All frontend and backend dependencies
Webhook setup instructions
Queue worker and scheduler setup instructions

Requirements:

PHP 8.2+
MySQL 8+ or MariaDB 10.6+
Composer
Node.js 18+ and NPM (for asset building)
A publicly accessible server (for webhooks)
SMTP or Transactional Email Provider (SES, Mailgun, Postmark, Resend, SparkPost)
WhatsApp Business API access (Meta Developer Account)
Telegram Bot Token (from @BotFather)
SMS Gateway Account (Twilio, Vonage, AWS SNS, Plivo, or Messagebird — optional)
Anthropic API Key (for AI features)
Cron job access for Laravel Scheduler
Supervisor or equivalent for queue workers (recommended)

Perfect For:

Marketing agencies managing multi-channel client campaigns
E-commerce businesses running email, WhatsApp, SMS, and Telegram promotions
SaaS companies sending onboarding drip sequences
Customer support teams managing inbound messaging
Entrepreneurs launching a messaging-as-a-service platform
Developers building email, WhatsApp, Telegram, and SMS marketing tools
Businesses replacing expensive third-party broadcast and email services

Changelog

Version 2.4.0 – Channel Toggles, Automation Fix & Import Improvements

Channel Feature Toggles – Enable/disable WhatsApp, Telegram, SMS, and Email Marketing from Admin → Settings → Features. Disabled channels are hidden from sidebars and routes return 403.
Automation Contact Subscribed Trigger – Automations now auto-enroll contacts on subscription (manual, CSV import, form, double opt-in). Previously showed 0 enrolled and sent no emails.
Admin RSS Feeds – RSS Feeds menu added to admin sidebar under Email Marketing.
PayPal Currency Fix – Removed hardcoded USD; currency now reads from the saas_currency setting.
WhatsApp Flow Buttons – Fixed FLOW-type buttons being silently dropped from campaign template API payloads.
WA Catalog Add Product – Fixed “Route not defined” error after adding a product in the admin catalog.
RSS Preview Images – Feed preview panel now displays item thumbnails on Create/Edit pages.
RSS Email Image Validation – Broken image URLs (returning HTML instead of an image) are skipped before embedding in emails.
CSV Import Limit – File size limit raised from 10 MB to 100 MB on all import endpoints.
Email List Import Background Jobs – List CSV imports now run as queue jobs instead of blocking the request.

Version 2.3.0 – WhatsApp Advanced Features, Team Inbox & Email Attachments

## New Features ##

WhatsApp Flows
- Create and manage Meta WhatsApp Flows (interactive forms) directly from the admin panel
- Support for 6 flow categories: SIGN_UP, APPOINTMENT_BOOKING, LEAD_GEN, CONTACT_US, SURVEY, OTHER
- Define flow screens using JSON and upload to Meta via the Graph API
- One-click Publish to push flows live from draft state
- Setup guide with step-by-step instructions on the Create and Edit pages

WhatsApp Catalogs & Product Messages
- Connect Meta Commerce Manager catalogs to your WhatsApp channels
- Manage products per catalog (retailer ID, name, price, image URL, availability)
- Send individual product messages or full catalog messages directly from the Inbox
- Shopping bag button in the inbox message panel for quick product selection

Team Inbox (Conversation Assignment)
- Assign any inbox conversation to a specific team member from the chat panel
- Conversation status management: Open, Pending, or Resolved
- Private internal notes per conversation (visible only to your team)
- Status color badges in the conversation sidebar
- Assigned agent initials badge per conversation

Contact Opt-Out / Opt-In via WhatsApp
- Automatic opt-out when a contact replies with STOP, UNSUBSCRIBE, CANCEL, QUIT, or END
- Automatic opt-in when a contact replies with START, SUBSCRIBE, JOIN, or BEGIN
- Confirmation reply sent to the contact on both opt-out and opt-in
- Opted-out badge displayed on conversations in the inbox sidebar

Email Campaign Attachments
- Attach files to email campaigns from both the user and admin panels
- Supported formats: PDF, DOC, DOCX, XLS, XLSX, PPT, PPTX, TXT, CSV, ZIP, JPG, PNG, GIF
- Up to 10 MB per file, unlimited files per campaign
- Attachments sent by all 7 supported providers (SendGrid, Mailgun, Postmark, SparkPost, Brevo, Resend, SMTP)
- Existing attachments can be removed individually on the edit page

## Bug Fixes ##

WhatsApp Quick Reply Buttons
- Fixed campaign sending — Quick Reply button components are now correctly included in the WhatsApp template API payload
- Interactive message types (button replies, list replies) now handled and stored in the inbox webhook

## Improvements ##
- Interactive message handling added to WhatsApp webhook (button_reply, list_reply, nfm_reply)
- File management for attachments uses the project's native UploadedFile concern (assets/files/)
- A/B test button component payload now included per variant index

Version 2.20 – WhatsApp, Email, Language & Core Improvements

## Bug Fixes ##
WhatsApp
- Fixed all outstanding issues across the WhatsApp module

Email Templates
- Fixed template rendering and formatting issues
- Fixed broken email template preview
- Fixed RSS feed image and content sending failures
- Fixed image delivery issues in email campaigns

Language
- Resolved missing and incorrect translation keys across the platform

## Improvements ##
- General stability and performance improvements across multiple modules
- Various UI and UX refinements based on internal review

Version 1.0.1 – SMS & Email Marketing Module

## New Features ##

Email Marketing (Full Module)
- Email sender management with SMTP / SES / Mailgun / Postmark / Resend / SparkPost support
- Daily send limit tracking per sender with automatic reset
- Email contact lists with subscriber management and CSV import
- Email templates with HTML editor and variable substitution
- Email campaigns (draft → scheduled → sending → completed lifecycle)
- Email automations with multi-step trigger-based sequences
- Email analytics dashboard with open rate, click rate, bounce tracking
- Webhook receivers for 7 providers (bounce, complaint, unsubscribe handling)
- Open and click pixel tracking
- Unsubscribe footer with one-click opt-out
- Email suppression list with soft bounce threshold management
- Background jobs: dispatch scheduled campaigns, sync lists, reset daily limits, cleanup suppressions

SMS Channel
- SMS channel type with support for 5 gateways: Twilio, Vonage, AWS SNS, Plivo, Messagebird
- Dynamic credential fields per gateway
- SMS channel verification against each provider's API
- SMS stat card on channels dashboard

Version 1.0.0 – Initial Release

## Core Features Included ##
- WhatsApp Business API integration with template management
- Telegram Bot API integration with webhook support
- Bulk campaign broadcasting (WhatsApp + Telegram)
- Multi-step drip sequence automation
- Contact management with CSV import and export
- Contact list segmentation
- Unified inbound message inbox
- AI Message Writer (Claude — 3 variants with compliance scoring)
- AI Campaign Planner (Claude — full campaign plan generation)
- Campaign analytics dashboard
- AI usage log with token tracking
- Role-based admin panel
- Settings management with grouped configuration
- Profile and password management
- Background queue job processing
- Laravel scheduler with 6 automated commands
- Dark mode support
- Fully responsive design

BlastBot – Email Marketing, WhatsApp, Telegram & SMS with AI Writer, Drip Sequences & Smart Inbox