Want to make and receive calls in Perfex CRM using Twilio? What to send Single and Bulk SMS? Now your can with the most compelling must have module for any sales team or business using Perfex cRM. Are you still logging your customer calls on spreadsheets? One of the fundamental of building relationships with customers and business development is logging all your conversations in one location. Give you and your team the ability to keep a track record of all the calls made, and know when to follow up on opportunities. Create follow up reminders, and even assign call log goals, you asked for those updates so here you go, please leave a review if you want to see more updates. This is not a standalone addon, and only works as a module for Perfex CRM. Please do not purchase this module if you do not have the PerFex CRM. We welcome feedback to improve our products, and please leave a review if you like our modules it will motivate us.

Add a new call
Edit existing calls
Delete existing calls
Export call list
Log the duration
Create follow-up and get a notification when its due
Mark as important
Mark as completed.
Assign a contact (Lead or customer)
Overview report
Each staff has his own twilio account
Record voice calls
Disable bulk sms

Try the demo, view the attached screenshots.

http://adzella.com/admin/authentication
Username: CC@prontoinvoices.com
Password: ModqrgFOCP9D

We will support you on any issues with our module trust that, just send us a message, thanks for the support from the community.

Versions 1.0.6 Call Log 18/08/2022 improvements and new features

Make calls in call log using Twilio Api
Update Call Start time and End Time on Call button
Fetch the Lead Phone number if user has selected Lead as resource.
Support additional languages
Summary page show the daily and monthly results of each user.
Additional Filter to show complete and incomplete calls.
Add functionality, Edit and Remove Call Types, and Type
users can define own call types values
Users can define own direction values
Filter by, staff, type, lead, customer, status.
Follow-ups are saved as reminders in the calendar
User can create goals for call log staff.
General bug fixes search not working.

Version 1.0.7 call Log 22/08/2020 improvements and bug fixes

Fetch contacts related to customer calls, to assign to call log
Renamed the Type to “Call Direction”
Auto populate the phone, if phone exists in the contact or lead
Allows user to do define and edit call start and end time
Call with Staff Member, now the ability to assign call to call owner
Call owner field, now shows both staff members name
Update translation for German language.
Now displays the call button to recall
Follow up required calls can now be edited.
Small bug with data formatting display time as NaN, resolved
Translation file update german language update

Verison 1.0.8 call Log 22/08/2020 improvements and bug fixes

Bug fixes

Verison 1.0.9 call Log 27/08/2020 improvements and bug fixes

Error 500 on older versions of php

Verison 1.1.1 call Log 30/09/2020 improvements and bug fixes

Update calling responses
Bug fixe with twilio api and making calls

Verison 1.1.6 call Log 19/01/2021 updates

Small bug fixes to languge files
Now log sms using twilio api
sms status
Send bluk sms to contacts

Verison 1.1.8 call Log 01/02/2021 updates

update to twilio api to now receive calls in the call module

Version 1.2.1 Call Log 11/05/2021 updates

Allow admin to disable bulk sms from staff
Allow staff members to enter individual Twilio account or use global account.
Allow staff members and admin to record calls

Goals:
In the module we have included an update to create goals for the number of calls for each staff, if you wish to use it please use the update goals module include.

Reminders:
All follow up calls are saved in the calendar as a reminder, search for the extra tab “Call Log” in the contact or lead.

Leads:
When u download the module you first need to unzip the package in the package you will find a another zip “Leads Call Log Tab.zip” this is the file that needs to be replace to allow the call log tab for leads, Perfex doesn’t provide a webhook for leads so this is a work around, please ensure you back up the existing file before you replace the existing. If you need help with this please contact us with your FTP details.

Steps to install or Updating Call log module for Perfex:

Download the Zip from Codecanyon
Unzip the file using Winrar it should contain a number of folders Call_logs, Goals, and Leads call log tab.
Go to your Perfex > Setup > Modules and install call_log (if your updating the module ensure you have clicked on the update database link or you log will not save)
If you want to make calls using Twilio, ensure you have entered the Twilio API information, by going to Setup > SMS Twilio.
If you want to use the updated Goals module you can install that too
If you want to log Leads calls, because perfex doesn’t have a webhook for leads, we have created a work around, grab the file leads.php in Leads Call Log Tab and upload it to locate this path /application/views/admin/leads/ in your server and you should be all done. Ensure you do a back of the original file before upload.

Steps to install or Updating Call log module for Perfex

Download the Zip from Codecanyon

Unzip the file using Winrar it should contain a number of folders Call_logs, Goals, and Leads call log tab.

Go to your Perfex > Setup > Modules and install call_log (if your updating the module ensure you have clicked on the update database link or you log will not save)

If you want to make calls using Twilio, ensure you have entered the Twilio API information, by going to Setup > SMS Twilio.

If you want to use the updated Goals module you can install that too

If you want to log Leads calls, because perfex doesn’t have a webhook for leads, we have created a work around, grab the file leads.php in Leads Call Log Tab and upload it to locate this path /application/views/admin/leads/ in your server and you should be all done. Ensure you do a back of the original file before upload.

Call Log 1.2.0 module for Perfex CRM