AI Customer Support ChatBot SaaS Platform – Key Features

Frontend Demo

Visit Demo Website

User Login Credentials:

Email: user@gmail.com

Password: 1234567

To prevent heavy usage and misuse, the public demo is limited. Request a private demo to experience all features without restrictions.

Contact us for the Private Demo: LendaLabs@gmail.com

Version 1.0 – Complete AI-powered chatbot solution with e-commerce integration

Standout Features (What Makes Us Different)

1. E-Commerce Integration (Shopify & WooCommerce)

This is our #1 differentiator – Full e-commerce chatbot capabilities

Shopify: Storefront API integration, product search, add to cart, cart management, checkout assistance,Track Orders
WooCommerce: REST API integration, product recommendations, multi-domain support
AI-powered product recommendations based on customer queries
Seamless shopping experience – customers can shop directly from chat
Real-time product availability and pricing

AI Chatbot Showing Product Recommendations Shopping Cart in Chat Widget

2. AI Vision & Image Analyzer

Not just OCR – True AI understanding of images

Analyze images using Gemini Vision & GPT-4 Vision models
Extract meaning, context, objects, and insights from images
Product identification from photos
Support for PDF, DOC, TXT, PNG, JPG, JPEG
AI-powered document understanding

Image Upload Interface in Chat Widget

3. AI-Powered Lead Detection & Extraction

Automatically capture leads from conversations

AI analyzes conversations when they close/resolve
Automatic contact extraction (email, phone, company, position)
Lead scoring and value estimation
Confidence levels and interest detection
Real-time lead notifications

Lead Management Dashboard

4. Custom Knowledge Base Training

Train AI with your own content

Create knowledge bases with categories
Train AI with documents, FAQs, and custom content
Automatic relevance detection
Dynamic enable/disable of knowledge entries

Knowledge Base Management Interface

✨ Core Features

AI Engine & Models

Supports GPT-4, GPT-4o, GPT-5, Gemini 1.5 Pro, Gemini 2.5 Flash, Gemini 3
One-click model switching per chatbot
Custom AI instructions and system prompts
Vision capabilities for image analysis

Widget Customization & Integration

Fully customizable (colors, theme, layout, fonts, position)
One-line JavaScript installation
WordPress plugin – one-click activation
Shopify Liquid code integration
Real-time appearance preview

AI & Human Hybrid Mode

Automatic mode: AI handles conversations
Manual mode: Human agent replies
Hybrid mode: AI + Human workflow
Agent transfer and conversation takeover

Multi-Language Support

10+ languages (EN, TR, ES, FR, DE, AR, CN, JP, etc.)
Automatic language detection
Language-specific tone and formatting

Additional Features

Conversation Management

Context-aware conversations
Conversation end detection
Human agent request detection
Typing indicators
Real-time notifications

Support & Tickets

Create tickets from conversations
Ticket assignment and priority levels
Ticket history and notes

Analytics & Reporting

Conversation statistics
Chatbot performance metrics
Lead conversion tracking
E-commerce sales attribution

Subscription & Billing

Stripe integration
Free, Starter, Professional, Enterprise plans
Automatic billing

Security

JWT authentication
Role-based access control
CORS protection and domain validation

Why Choose This Platform?

E-Commerce Ready: Built-in Shopify & WooCommerce – shop directly from chat
AI Vision: Analyze images, not just text – understand product photos
Auto Lead Capture: AI detects and extracts leads automatically
Knowledge Training: Train AI with your own content
No-Code Setup: WordPress plugin or one-line JavaScript
Latest AI Models: GPT-5, Gemini 3, GPT-4o with vision

Perfect For:

E-Commerce Stores: Product recommendations, cart management, sales assistance
Lead Generation: Automatic lead capture from conversations
Customer Support: 24/7 AI support with human handoff
Service Businesses: FAQ handling, ticket management, appointment assistance

AI Usage Notice

This product integrates with third-party AI services such as Gemini and OpenAI to deliver its AI-powered features.

Please note that you will need to provide your own API keys to use these services. Any AI-related usage costs are not included in the purchase price and are billed directly by the respective AI providers according to your usage.

System Requirements

Next.js: 16 Latest version required

Server:

Chatflow – AI Customer Support & eCommerce Assistant (SaaS)