Complaint | Issue | Helpdesk Ticket | My Ticket HelpDesk Support System | ASP.NET Core | EF Core

Complaint/Issue/Helpdesk/Ticket Management System is a complete web application build with ASP.NET Core (6.0), Identity Core, C#, EF code first approach.

Using these web applications you can create, update delete, read, and manage customer complaints smoothly with required data reporting, cool responsive UI, and firster paging, sorting, and searching functionality. Additionally, this system will store each user’s login history properly.

This application will allow you to collect all of your customer support requests from various channels and manages them from one place dynamically. You can add unlimited complaints/issues categories, status, and priority from the admin panel so that the end-users can create complaints/issues accordingly.

Live Demo:

User Name: admin@gmail.com Password: 123
URL: http://94.100.26.222:88/Account/Login

Technologies

Microsoft Visual Studio Community 2022, ASP.NET Core 6.0, IdentityCore, Entity Framework Code First, MS SQL SERVER 2017, AdminLTE 3.0.5, JavaScript, jQuery data table, bootstrap 4, sweetalert, toastr, Fontawesome etc.

Prerequisite Application

Microsoft Visual Studio Community 2022, Dot Net Core 6.0, MS SQL SERVER 2017, IIS, Chrome/Edge Browser.

FAQ

Full Source Code and code first project running guideline.

Demo Video Preview

https://www.youtube.com/watch?v=alGNxejOp7A

✅ App Screenshot: https://cutt.ly/qm445D1

Key Features

Major three modules: Complaint/User/Reporting
Modern, responsive, easy, and simple user interface to use
Fully dynamic and customized Complaint/Issue management system
MVC design pattern with clean code
ASP.NET Core, C#, Entity Framework Core, Code First approach
Roles base(Page-wise) user access permission
Create and manage Complaint/Issue
File attachment option in Complaint/Issue
Download/Delete attached file
Dynamic comment/feedback option on each Complaint/Issue
Proper notifications for every Complaint/Issue
Manage company logo, name, etc. from admin panel
Manage SMTP settings for email notification from the admin panel
Admin/User can easily close/update Complaint/Issue and have full control over it.
Admin can create unlimited Complaint/Issue categories, status, and priority
User login history
Reset password with a password reset link
Complaint/Issue status pie-chart summary for the admin user
Powerful admin panel and reporting system
Dynamic custom grids with column orders, faster data loading, pagination, and many more

Supports:

If you want to modify or add new features, you can always contact us at,
WhatsApp: 8801674411603
Telegram: shahed71bd
Skype: shahedatomap
Email: shahedbddev@gmail.com
Website: https://zerobyteai.com/ Youtube: https://www.youtube.com/channel/UCdHAVwuNUtfqZRFVI6qf7mg

Release History

Thursday 28 November -2024, Version 1.0.7
- upgraded to .net 8.0
- refactor and optimized

Sunday 03 December-2023, Version 1.0.6
- Added Audit Log New Feature
- Fix: Download report as a PDF issue

Wednesday 15 November-2023, Version 1.0.5
- UI Update
- Bug fixes and optimizations
- Doc update

Saturday 22 July-2023, Version 1.0.4
- Updated to Dotnet 6.0
- UI Update
- Bug fixes and Optimization

Version 1.0.3
Bug fixed: Priority, Category, and Status Delete Issue

Version 1.0.2
Updated to .net 5
Added MySQL support

Version 1.0.1
Initial Release