Courier Service Management (CSM)

Complete Logistics Solution for Modern Courier Businesses

Live Demo: https://courier.zerobytebd.com
Video Demo: Watch Full Demo on YouTube

Product Introduction

Transform your courier business with Courier Service Management (CSM) – a powerful, enterprise-grade web application designed to revolutionize how you handle deliveries, manage riders, and serve customers. Built on the robust ASP.NET MVC framework with SQL Server, CSM delivers a comprehensive suite of tools that streamline every aspect of your courier operations from booking to delivery.

Whether you’re running a startup delivery service or managing an established logistics company, CSM provides the operational backbone you need to scale efficiently. With its intuitive role-based architecture, your team can focus on what matters most – delivering exceptional service while CSM handles the complexity behind the scenes.

Stop juggling spreadsheets and manual processes. CSM brings automation, real-time visibility, and professional-grade management to your courier business in one unified platform.

⭐ Why Choose CSM?

Built for Real-World Operations

CSM isn’t just another tracking system – it’s a complete operational platform designed by understanding actual courier business workflows. From booking to delivery and invoicing, every step is optimized for efficiency.

Role-Based Security

Empower your team while maintaining control. CSM’s sophisticated role management ensures everyone sees exactly what they need – nothing more, nothing less. Admin, operations, riders, and customers each get tailored experiences.

Professional Grade, Startup Friendly

Enterprise features without enterprise complexity. CSM is powerful enough for established logistics companies yet simple enough to deploy for new ventures. Clean code architecture means easy customization as you grow.

✨ Core Features

Shipment Management

Quick Booking Interface – Create shipments in seconds with intelligent form validation
Real-Time Tracking – Track every parcel from pickup to doorstep with status updates
Multi-Status Workflow – Pending, In Transit, Out for Delivery, Delivered, Returned
Barcode/Reference System – Unique tracking numbers for every shipment
Bulk Import/Export – Handle high volumes with CSV import and Excel export capabilities
Advanced Filtering – Search by status, date range, customer, location, or rider

Dynamic Rate Configuration

Flexible Pricing Engine – Configure rates based on weight, distance, zones, or custom parameters
Zone-Based Pricing – Set different rates for different service areas
Special Rate Handling – Support for express delivery, fragile items, oversized parcels
Rate Calculator – Instant cost estimation for customers before booking
Automated Pricing – Apply correct rates automatically based on shipment details

Rider Management & Onboarding

Complete Rider Profiles – Store contact details, documents, vehicle information, and service areas
Digital Onboarding Workflow – Streamlined process from application to activation
Assignment Management – Assign shipments to riders based on location and availability
Performance Tracking – Monitor delivery success rates, completion times, and customer feedback
Document Management – Store and verify rider credentials digitally
Active/Inactive Status Control – Easy rider availability management

Payroll & Salary Calculation

Automated Salary Processing – Calculate rider earnings based on completed deliveries
Flexible Compensation Models – Support per-delivery, daily, weekly, or monthly payment structures
Deduction Management – Handle advances, penalties, or other adjustments
Payment History – Complete audit trail of all rider payments
Earnings Reports – Detailed breakdowns for riders and management
Bulk Payment Processing – Process multiple rider payments simultaneously

Location Master & Zone Management

Hierarchical Location Structure – Organize by country, state, city, area, and sub-area
Service Area Definition – Clearly define where you operate
Zone Assignment – Link locations to pricing zones and service parameters
Distance Calculation Support – Integrate location data with rate calculations
Delivery Route Optimization – Group shipments by geographic proximity

Customer & Invoice Management

Customer Portal Access – Let customers book, track, and manage their shipments
Automated Invoicing – Generate professional invoices based on completed deliveries
Multiple Invoice Formats – Support for different billing cycles and customer agreements
Payment Tracking – Monitor paid, pending, and overdue invoices
Credit Management – Handle prepaid, postpaid, and credit limit customers
Invoice Customization – Add your branding, terms, and business details

Reports & Analytics

Dashboard Overview – Key metrics at a glance: daily shipments, revenue, pending deliveries
Operational Reports – Delivery performance, rider productivity, zone analysis
Financial Reports – Revenue summaries, payment collections, outstanding invoices
Custom Date Ranges – Analyze any time period for trends and insights
Export Capabilities – Download reports in Excel/PDF for offline analysis

Role-Based Access Control

Multiple User Roles – Admin, Manager, Operations Staff, Rider, Customer
Granular Permissions – Control access to specific modules and actions
Secure Authentication – Login system with password encryption
Activity Logging – Track who did what and when for accountability
User Management Interface – Easy creation and modification of user accounts

⚙️ Technical Specifications

Technology Stack

Framework: ASP.NET MVC (.NET Framework/Core)
Database: Microsoft SQL Server
Frontend: HTML5, CSS3, Bootstrap, jQuery
Architecture: Clean MVC pattern with modular design
Authentication: Secure role-based authentication system

System Features

Responsive Design – Works seamlessly on desktop, tablet, and mobile devices
Clean Code Architecture – Well-organized, commented code for easy maintenance
Modular Structure – Each feature is independently maintainable and extendable
Database Optimization – Efficient queries and proper indexing for performance
Error Handling – Comprehensive validation and error management
Secure by Design – SQL injection prevention, XSS protection, secure password storage

Installation & Setup

Easy Installation – Clear documentation with step-by-step setup guide
Database Scripts – Automated database creation and seeding
Configuration Management – Simple config file for customization
Sample Data Included – Get started immediately with demo data

Perfect For

Local & Regional Courier Services Parcel Delivery Companies E-commerce Logistics Partners Corporate Delivery Solutions Gift & Package Delivery Food Delivery Operations Document Courier Services

What You Get

Complete Source Code (Well-commented and organized)
SQL Server Database with Schema
Installation & Setup Documentation
User Manual with Screenshots
Sample Data for Testing
Responsive UI Templates
Free Updates (6 months)
Professional Support

Future-Ready Architecture

CSM is built with expansion in mind. The clean modular design makes it easy to add:

SMS/Email notification systems
Payment gateway integration
GPS tracking integration
Mobile app connectivity (via API)
Advanced analytics and BI
Multi-branch/franchise management
Customer loyalty programs
Third-party logistics integrations

Support & Documentation

Comprehensive documentation with screenshots
Dedicated support for setup and technical queries
Video tutorials for key features
Regular updates and bug fixes
Email support response within 24 hours

System Requirements

Server Requirements:

Windows Server 2012 or later / Linux with .NET Core
IIS 7.5+ or Kestrel
SQL Server 2014 or later
2GB RAM minimum (4GB recommended)
1GB free disk space

Browser Compatibility:

Chrome, Firefox, Safari, Edge (latest versions)
Mobile responsive for iOS and Android browsers

Licensing

Single purchase includes:

Use on one domain/server
Lifetime usage rights
6 months of free updates
Support for installation and basic customization

*Extended license available for multiple deployments

Start Managing Your Courier Business Like a Pro Today!

Stop losing time and money on inefficient manual processes. CSM gives you the professional tools to compete with industry leaders while maintaining the flexibility of a custom solution.

Download now and transform your courier operations in hours, not months.

Courier & Delivery Management Pro