DTStreetVoice – Smart City Public Complaint & Ticketing Flutter App with Admin Panel (Android & iOS)

Raise your Voice—smart ticketing for city services

DTStreetVoice is a smart city complaint app and ticketing system that lets citizens report civic issues with geo-tagged evidence, while departments manage SLAs, assignments, and escalations from a centralized admin panel. Built with Flutter for Android & iOS, it delivers native performance, transparent status tracking, and actionable analytics. Heatmaps and reports highlight hotspots and performance, and REST APIs allow integration with existing CRMs/ERPs or data lakes. White-label branding and multilingual UI make DTStreetVoice ideal for municipalities and organizations launching a modern 311 app / grievance redressal solution fast.

Perfect for: municipalities, smart-city programs, utilities, campuses, industrial parks, housing communities, property managers.

Key Features (Android & iOS)

One-tap complaint creation with photos/video and GPS map pin
Auto address/coordinates capture + manual map selection
Full status timeline: Submitted → Acknowledged → In-Progress → Resolved → Reopened
Push notifications & email updates
Filters & search: category, status, priority, date.
Ratings & feedback on resolution.
Guest or registered submissions (configurable).
Multilingual (LTR/RTL ready) & white-label theming.
Offline drafts with auto-sync when online.
Optional News/Alerts feed for service advisories.

Admin Panel Features

Unified inbox with powerful filters and saved views
Assignment & workflows: departments, agents, priorities, due dates.
SLA timers & escalations with email/push triggers.
Automation rules (by category/ward/keyword)
Geo-analytics: map view, heatmaps, zone/ward breakdown.
Reports & exports (CSV/Excel/PDF): SLA, resolution time, satisfaction
Users & roles: admin, department head, agent, viewer (granular permissions)
Categories & custom fields (checklists, required evidence).
Announcements/CMS for mobile apps
REST API/Webhooks for integrations.
Audit log & security controls

Technical Specifications

Area	Details
Frontend	Flutter 3.32.0, null-safe, clean architecture, modular code
Backend	Laravel 10, REST APIs, MySQL, queue jobs, caching
Performance	Lazy loading, pagination, CDN-friendly assets
Quality	Well-commented, folder-structured, easy to reskin/extend

What’s Included

Flutter source code (Android & iOS)
Laravel admin panel source code & database schema
API documentation & environment templates (.env)
Installation & configuration guide
Sample assets (icons, gifts, placeholders)

Requirements

Flutter 3.32.0 SDK
PHP 8.2+, Composer, MySQL 8+

Support & Policy

Support hours: Mon–Fri, 10:00–18:00 IST via support ticket.
Regular license support via tickets; Extended license can request priority support (if applicable).
Customization services available on request.

Legal & Compliance

DTStreetVoice is not affiliated with, endorsed by. All trademarks belong to their respective owners.

GDPR-friendly: data export/delete on request; Privacy Policy page editable in admin.
Content moderation tools are provided; buyer is responsible for local legal compliance, hosting, and usage.

FAQ

Does it include full source code?

Yes. You receive full Flutter (Android & iOS) source code and the Laravel admin panel.

Can I rebrand/reskin the app?

Absolutely—change colors, logos, texts, and assets. The codebase is structured for quick reskinning.

Is a web version included?

This package targets Android & iOS using Flutter. The architecture is web-friendly; contact support if you plan a web build.

Do you provide installation?

Installation & setup are available as an optional paid service. Full documentation is included for DIY.

What’s the difference between Regular and Extended licenses?

Regular is for single end users without charging for access; Extended covers paid access or SaaS-type usage. Please review Envato’s license terms before purchasing.

Start building your Smart City platform today.

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Changelog

12 Sept 2025 – V1.0

        - Initial release