Note: This is a module for Perfex CRM, not a standalone script. This module works best on Perfex CRM version 3.4.0 and later. This module may not work if you are using Perfex CRM as a SaaS service. We recommend testing this module on a staging copy before deploying to your production Perfex instance.

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Module introduction image

OVERVIEW

The GoCardless Workflow Integration module connects GoCardless with Perfex CRM to streamline payment processing. Its primary purpose is to automatically update invoice statuses in Perfex CRM based on payment events received via GoCardless webhooks. Additionally, it allows administrators to initiate payment requests directly from the invoice view and track the status of these payments in real-time.

WHO IS IT FOR?

This module is ideal for businesses and organisations that:

Use GoCardless as their primary payment gateway for collecting payments
Want to automate invoice status updates based on real-time payment events
Need to reduce manual payment reconciliation and data entry tasks
Require a centralised view of payment requests and their statuses within Perfex CRM
Want to track webhook events and troubleshoot payment processing issues efficiently
Need email notifications when payments fail or encounter issues

CORE FEATURES

Automatic Invoice Updates: The module listens for GoCardless webhook events (e.g., confirmed, paid_out, failed). When a payment is confirmed, the associated invoice in Perfex CRM is automatically marked as paid, and a payment record is created.

Payment Request Creation: Staff members with permission can create a GoCardless Billing Request directly from an invoice. This generates a payment link that can be sent to the customer.

Webhook Logging: A dedicated log stores all incoming webhook events, allowing administrators to troubleshoot issues and verify that events are being processed correctly.

Payment Failure Notifications: If a payment fails (e.g., failed, cancelled, charged_back), the system can send an email notification to a specified address and log the failure in the invoice activity.

Seamless GoCardless Integration Setup: Manage your GoCardless API details, webhook secret, and automation settings directly within Perfex CRM. The module processes incoming payment events and updates invoices, logs activity, and triggers notifications to keep your financial workflow aligned with real-time GoCardless data.

More features on the way. Feel free to send through your feature request.

INQUIRIES AND SUPPORT

For any pre-sales inquiries, please use the discussion tab to ask any questions you may have.

If you have purchased this module and require support, please open a support query, and we will be glad to assist you.

For feature requests, please email us on the provided email address on our seller profile.

CHANGELOG

Version 1.0.0 | 06 December 2025

- Initial version

GoCardless Workflow Integration Module for Perfex CRM