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Faced a problem? Need assistance with the product? No worries – our customer support team is always ready to help you.

Support requests are being processed on business days from 9:00 to 18:00 (GMT +05.30) [generally] within 24h to 48h in the order they were received.

We suggest, while our team reviews your support request, please read the documentation that comes in the zip file of Codecanyon. You can download it from Codecanyon: https://codecanyon.net/downloads

We are in GMT+5:30 timezone. We address all the support queries 6 days weekly (Sunday off).

If any support ticket has no response from the item owner for 7 days, the ticket will be considered closed. If you need further assistance you can create another ticket or drop us an email asking to re-open the ticket for you.

Have pre-sales questions or concerns, please write to us via our Mail Mail

If you like our product and support then please drop a rate and write a review at: https://codecanyon.net/downloads

Support is provided only for errors or bugs in our product.

No support for third-party customizations; we’re responsible only for our product and custom work.

Customization, modification, or custom work support is not included post-purchase; 6 months support covers product errors/bugs.

For dedicated support, users can hire our services separately.

Multivendor Medical Lab | KiviLabs | Iqonic Design

Please Note: Live preview images cannot be used directly in client’s live project. Those are used for preview purpose only.

Refund Policy

We don’t offer a refund. (If the item is downloaded)
Please read the description and compatibility content thoroughly before purchasing as we don’t offer a refund if you buy it by mistake.

KiviLabs - Complete Laboratory Management System with Booking