This is a module for Perfex CRM

Demo:Click here

Lead manager module allowing various calling methods to connect with the Perfex core leads using latest tools. Unlike manual calling and storing data, this module helps to keep information in a better way for communication hence it will help to convert leads in a more efficient way.

Only one account will be needed to manage all staff calls along with call permission management for individual staff to avoid unnecessary calls.

Features:-

Email- Send/receive
Video call via zoom
Call via twilio
Sms
Bulk Sms
2-way sms using twilio
2-Way whatsapp chat using twilio
SMS, call, zoom and activity log features for perfex customers
Notification for missed, busy, no anaswer calls
Individual audio call landing to assigned staff
Video/Audio call recording
Soft Phone on full CRM
One twilio account used Globally for all staff
Each staff has own twilio numbers
Each staff has own email SMTP/IMAP setting
Staff Permission for lead manager
Call Mute functionality
Add/update Remarks
View Remarks
Re-direction from lead manager to leads
Activity log for call,sms, recording
Dashboard
View all video call Appointments
Incoming/outgoing seprate call duration in activity log
Incoming/outgoing seprate staff duration in dashboard
Twilio account balance on Dashboard
Total twilio incoming numbers on Dashboard
Many More

Well organised Api’s document avilable for integration

Change Log:-

22-09-2025

1- Added api key and secret options in settings(Please refer Api document).
2- Fixed client not supported Bugs on voice call.

20-05-2025

1- Removed SAAS compatibility.

19-05-2025

1- Version Change V1.0.7 to V1.0.8.
2- Added compatibility with the SAAS module.
3- Added content variable in WhatsApp template.

01-03-2025

1- Send multiple messages on chat section fixed.

27-02-2025

 
1- Update mailbox config issue fixed.
2- Send multiple messages on chat section fixed.
3- In BOT options messages not loading for lead fixed.

29-01-2025

 
1- Icon issue for mailbox pages fixed.
2- CHAT GPT integration.
3- Test configuration of SMTP and IMAP both added.
4- Compatible for new version of perfex.

15-04-2024

        1-Zoom deprecation warning fixed.
        2-Chat/whatsapp page loading issue fixed.

26-02-2024

        Mailbox loading issue fixed!.

10-11-2023

    Fixed purchase key activation issue!.

Fixed purchase key activation issue!.

01-09-2023

    500 internal server error has been fixed.

24-08-2023

    1- Removed JWT zoom integration due to deprecation of API.
    2- Server to server OAuth newly integrated.

10-05-2023

    1- Twilio socket initiate fixed!

10-05-2023

    1- 500 error page on conversation page fixed!.
    2- Failed to save setting of mailbox alert fixed!.
    3- Attchments and cc mail not recieve fixed!
    4- if your sent email has empty message kindly check your related email template in setup/email templates menu.

12-04-2023

    1- "No purchase belonging to the current user found with that code" error fixed.

12-04-2023

 1- 500 pages breaking  after module install fixed.
 2- After CRON configuration on server IMAP email not received fixed.
 3- Whatsapp template in setup menu insertion issue fixed.
 4- After filter on whatsapp page, contacts not loaded issue fixed.

16-03-2023

1- Whatsapp using twilio phone numbers.(There is no support avilable without having facebook business approved account for whatsapp features.)
2- Show/hide lead/clients contacts for other staff(permission added)
3- Purchase key Validation added.
4- Email notification with counting.
5- Custom templates added for send email using mailbox
6- Custom Meeting template for both staff and user
7- IMAP port added (while default port is 993 if not added)
8- fixed Send email date time show current system timings
9- Next followup date time as in added format fixed
10- mailbox sent items (not open) fixed
11- IU fixes for CRM version

14-12-2022

1- Icons issue has been fixed as per Perfex New Version.
2- if any IMAP error come it would save in activity log of related staff

Change Log:-

10-05-2022

1- Decryption enable for password mailbox
2-Email password field blank (admin/staff must re-enter password for update setting)

30-03-2022

IMAP sync with email issue resolved.

02-03-2022

1- Mailbox Bug fixed.
2- Staff Profile issue fixed.

26-02-2022 V-1.0.3

1- Email integration.
2-Bug fixed.

06-01-2022

1- view own permission added for staff.
2-SMS menu deprecation issue fixed.
3-view own permission added for customers

07-12-2021

SMS issue has been fixed on leads/customer

02-12-2021

Fixed migration issue on upgrade module.

01-12-21

1- Added more filters on lead and meetings page.
2- Zoom meetings 2 way sync.
3- 2-way sms integrated for leads and perfex customers.
4- SMS, Call, zoom meetings and activity log features added for Perfex customers.
5- Verify purchase key features added.

20-09-21

confilict twilio phone number and video appointment modal not open fixed

27-08-21

Menu Slug issue fixed

26-08-21

Dashboard filter, incoming issue fixed.
Change status convert to customer issue fixed.

20-08-21

Next Follow up date added in lead table
Some minor bug fixed

Lead Manager Module for Perfex CRM