LivaChatSaas – All-in-One Live Chat & CRM Engine with AI, Voice/Video Support & Multi-Channel Connectivity

Step into a new era of customer communication with LivaChatSaas crm helpdesk software — a powerful, all-in-one platform engineered to turn everyday conversations into meaningful connections. Built for teams who want to move faster and serve smarter, LivaChatSaas customer service management system blends real-time chat, AI-driven assistance, voice/video calling, and multi-channel support into one harmonized experience. From your website to social apps, it brings customers, agents, and data together—creating smoother workflows, stronger engagement, and support that feels truly human. With LivaChatSaas service desk software, your business isn’t just responding; it’s evolving.

Intelligent Engagement That Elevates Every Customer Moment.

LivaChatSaas conversation intelligence software takes this evolution to the next level with a modern communication ecosystem designed for businesses that demand speed, intelligence, and seamless customer engagement. Built with enterprise-grade performance at its core, it brings together real-time live chat, AI-powered automation, smart ticketing, voice and video communication, and multi-channel messaging into one unified platform. Whether you’re supporting high-volume inquiries, managing global customers, or driving sales conversations, LivaChatSaas best client relationship management software ensures every interaction is smooth, fast, and deeply impactful. With the introduction of a dedicated Android App and new payment integrations such as Flutterwave and Razorpay, LivaChatSaas online chat application now brings unmatched mobility and global payment flexibility to your support ecosystem.

With features like an AI ChatBot, auto-translation, canned responses, and voice messaging, your team can deliver personalized support at scale while reducing manual workload. Integrated channels such as WhatsApp and Instagram make customer communication effortless, while WebSocket/Pusher technology enables instant message delivery with zero lag.

LivaChatSaas support desk software also strengthens team productivity with detailed analytics, page-visit insights, subscription billing, email-based ticket management, and secure payment gateway support. Its multi-language capabilities, flexible domain transfer option, and customizable CSS/JS controls make it adaptable for any business environment.

Protected by advanced security layers, including two-factor authentication and robust access controls, LivaChatSaas help desk software for small business goes beyond traditional help desk tools. It becomes a complete communication engine—accelerating conversions, enhancing customer satisfaction, and scaling effortlessly as your business grows.

Why Choose Our LivaChatSaas AI Helpdesk – RealTime Live Chat CRM to Boost Sales & Support?

Choosing LivaChatSaas consumer relationship management system means investing in a platform engineered to elevate every stage of your customer journey. It empowers support and sales teams with real-time insights, intelligent automation, and a communication flow designed to reduce friction and maximize efficiency. Instead of juggling multiple tools, your agents work within a unified environment that accelerates response times, strengthens relationships, and increases customer retention. From proactive engagement to streamlined resolution, LivaChatSaas it helpdesk software equips your business with the capabilities needed to deliver memorable, high-value interactions—every single time.

Real-Time Support: Connect instantly with customers for faster resolutions.
Boost Agent Productivity: Streamline workflows to help teams handle more conversations efficiently.
Seamless Customer Experience: Ensure smooth, consistent interactions across all devices.
Robust Laravel Framework: Built on Laravel for secure, scalable performance.
High-Quality UI: Clean, modern, and user-friendly interface design.
Proven Reliability: Stable and dependable for continuous operations.
Leading-Edge Technologies: Developed with modern, future-ready tools.
Dedicated Customer Support: Expert assistance whenever you need help.
Comprehensive Feature Set: Packed with powerful tools for efficient communication.
Demonstrated Success: Trusted by users and proven across real-world use cases.

Post-Purchase Benefits of LivaChatSaas Instant Messaging Platform:

Choosing LivaChatSaas customer service desk gives your business access to a complete, next-generation communication and support ecosystem designed to elevate customer engagement. From lightning-fast live chat and unified messaging to smart automation, ticket workflows, and seamless social integrations, LivaChatSaas online video call app simplifies how your team connects with customers across every channel.

Your purchase includes lifetime updates, ensuring your platform always evolves with the latest innovations in performance, features, and security. With clear documentation and easy-to-follow setup guides, you can customize and deploy your system without complexity. Plus, our dedicated support team is always available to help you resolve issues quickly and keep your operations running smoothly.

Whether your goal is to manage high-volume support, scale global communication, or boost conversions with real-time engagement, LivaChatSaas crm client management software equips you with a flexible, reliable, and future-ready environment tailored for modern businesses.

Key Features of LivaChatSaas Customer Service CRM Software

New Enhancements
- Android App
- Flutterwave Integration
- Razorpay Integration

Communication & Messaging
- Livechat Appearance
- Dashboard
- Canned Responses
- Voice Messaging
- Video Calling
- Voice Calling
- AI ChatBot
- Auto Translate
- Text-To-Speech
- SpellCheck & Suggestions
- Email Campaign

Social & Channel Integrations
- WhatsApp Integration
- Instagram Integration

Support Tools
- Ticket Management
- Live Visitors List
- Draggable LiveChat Icon
- Eye Catcher
- File Sharing

Payments & Billing
- Payment Gateways
- Subscription-Based Pricing

Analytics & Reports
- Reports
- Pages Visited History

Security & Control
- Two-Factor Authentication
- Envato License Verification
- Google ReCaptcha / Manual Captcha
- Admin Country Restrictions
- DoS Protection
- Security Controls

System & Customization
- Custom CSS & JS
- Domain Transfer
- SMTP Email Settings
- Operating Hours
- WebSocket / Pusher Settings
- Multi-Language Support
- Custom Error Pages
- LTR to RTL

Addons
- Storj Cloud Storage
- S3 Cloud Storage

Breakthrough Capabilities of LivaChatSaas IT Helpdesk Ticketing System

Subscription-Based Pricing
Video Calling
Voice Calling
Domain Transfer
AI ChatBot
Livechat Appearance
Multi-Language Support
Voice Messaging
WhatsApp Integration
Instagram Integration
WebSocket / Pusher Settings
Ticket Management through Email
Pages Visited History

Framework Version :

Laravel 10

Requirements :

PHP 8.2 version (recommended)
Requires “sudo” access on your server (contact your hosting provider)
Any port number should be open on your server (e.g., 8443, 8334) — contact your hosting provider
BCMath PHP Extension
Ctype PHP Extension
Fileinfo PHP Extension
JSON PHP Extension
Mbstring PHP Extension
OpenSSL PHP Extension
PDO PHP Extension
Tokenizer PHP Extension
XML PHP Extension
Requires Firebase (FCM) for Android push notifications

Files Included:

SQL
PHP
CSS
JS
SCSS

What Do You Get?:

Get complete access to all essential project files designed to deliver a smooth and efficient development experience with your Laravel LivaChatSaas helpdesk application.

Editable Code Format
Installation and Setup Guide
Comprehensive Documentation
6 Months of Support and Free Lifetime Updates

Demo Credentials:

Admin Dashboard:
URL: https://projects.spruko.com/laravel/saas/livachat/preview/admin/login
Email: superadmin@livachat.com
Password: 123456789

Subscriber Dashboard:
URL: https://projects.spruko.com/laravel/saas/livachat/preview/admin/login
Email: subscriber@livachat.com
Password: 123456789

Changelog:

## Version: V.2.0 ##
## Release Date: 18-11-2025 ##

New Feature Alerts: 
1. Android APK is released to make users chat with their customers seamlessly from mobile
2. Introduced FAQ's section in livechat popup. Every subscriber now will have individual Faq's section.
3. "Basic Information fields" in livechat popup when new customer messages are getting as dynamic. You can enable fields according to your requirement. This can be found under Live Chat-> Live Chat Settings-> LiveChat Popup Fields
4. Added new payment integrations Razorpay and Flutterway. These can be seen under App Setting-> Payment Gateways.
5. Minor bug fixes.
6. Few minor UI fixes.
7. Documentation is updated.

NOTE :

This online chat application provides full flexibility for customization, allowing you to extend its features and tailor its functionality to your project’s specific needs after purchase. Please note that effectively working with this CRM and customer relationship management system requires adequate technical knowledge, as the final product functions in a similar manner to the demo. Before starting your development, we strongly recommend reviewing the license policy carefully to ensure you select the correct license—regular or extended—based on how you plan to use the end product.

IMPORTANT :

SOURCES : All images are just used for DEMO Purpose Only. They are not part of the template and NOT included in the final purchase files.

How do I get Support? :

We have an expert team to provide you with the best support whenever needed on business working days. We are also trying to assist non-technical support on the remaining days. Our Company’s technical support team will provide fast and reliable support assistance within response time or sooner.

Please note that we do not provide support via comments section these are not official channel for customer support. How to contact support section?

Note : Our support team will respond to your request as long as the support purchase period is active. We will be providing our support service as per the product/item support policy. In order to continue our support service extend or renew support for an item is required. How to renew support ?

LivaChat – AI-Powered Live Chat & CRM SaaS Software with Agent Android App