Tawkly – Live Chat & Agent Portal plugin for Botble scripts

Live Chat is a real-time chat plugin for Botble CMS that adds a floating chat widget to your website. Visitors start conversations instantly, support agents respond from a dedicated Agent Portal, and admins manage everything from the admin panel — no third-party services or monthly fees required.

Built with Laravel and jQuery, the plugin features a separate agent portal with dashboard and messenger, auto-assign (round-robin), webhook integrations (Slack, Discord, n8n, Zapier), working hours scheduling, per-agent notification preferences, and full widget customization. Everything runs on your own server with zero external dependencies.

Latest Version 1.0.3. Released Jun 01, 2026 Click HERE to view the Changelog

Added file attachment support in chat with private storage and signed download links

Added a canned-response snippet library for agents

Added agent-initiated (proactive) chat to start conversations with visitors

Added a visitor-context panel showing visitor details to agents

Added full-screen chat widget option on mobile

Expanded default attachment types to include common office document formats

Improved performance by throttling polling on hidden tabs and deduplicating requests

Hardened attachment security with an extension deny list, private signed downloads, and stripped stored filenames

Fixed conversation attachments for UUID and ULID conversation IDs

Live Chat is perfect for e-commerce stores, SaaS platforms, service businesses, and any website that wants to provide instant customer support without paying for expensive live chat SaaS subscriptions.

⚠ Important Requirement

This plugin is not a standalone script. It requires Botble CMS version 7.3.0 or higher. Live Chat works with all Botble scripts (Shofy, MartFury, Ninico, Nest, Farmart, Flex Home, Hasa, Gerow, etc.)

We have a dedicated support center for all of your support needs. It includes our Documentation and Ticket system for any questions you have. We usually get back to you within 12-24 hours.

Demo Access

Storefront: https://live-chat.botble.com
Admin Panel: https://live-chat.botble.com/admin (admin / 12345678)
Agent Portal: https://live-chat.botble.com/agent/login (agent@botble.com / 12345678)

Note: Price will be increased after 06 sales, hurry up!!!

Highlighted Features:

Buy One Time & Get Free Updates Forever

Free Installation – If you face any problem during installation — we will help you and it’s FREE

Easy Installation – Install the plugin in minutes with no coding or server knowledge.

Agent Portal – Dedicated portal for support agents at /agent/login with their own dashboard, messenger, profile settings, and availability toggle. Agents are separate from admin users.

Agent Dashboard – Personal stats (open conversations, total, unread messages, closed today) and recent conversations list.

Agent Management – Admin CRUD to create, edit, activate/deactivate chat agents from the admin panel.

Auto-assign Agents – Round-robin assignment of available agents to new conversations. Agent with fewest open conversations gets assigned first. Toggle on/off in settings.

Agent Availability – Agents toggle online/offline status from their portal navbar. Only available agents receive auto-assignments.

Notification Preferences – Each agent configures their own email, browser, and sound notification preferences independently.

Real-time Messaging – Visitors chat from a floating widget with configurable polling interval for instant message delivery.

Messenger Admin UI – Beautiful three-panel layout with conversation list, chat area, and visitor information sidebar.

Webhook Integrations – Create unlimited webhooks to connect with Slack, Discord, Telegram, n8n, Zapier, Make, or any custom API. HMAC-SHA256 payload signing for security.

Working Hours – Auto-switch online/offline status based on configurable schedule, working days, and timezone.

Browser Notifications – Desktop notification popups with sound alerts for new messages when the tab is not focused.

Email Notifications – Email alerts when new conversations start and when visitors send messages to assigned agents.

Customizable Widget – Primary color, hover color, avatar image, title, welcome message, position (4 options), offset, and mobile visibility.

Visitor Form Fields – Configurable name, email, and phone fields with individual display/required toggles.

Emoji Conversion – Text emoticons like auto-convert to emoji in all chat interfaces. Toggle on/off in settings.

Link Preview – URLs shared in messages show rich preview cards with title, description, and image.

URL Auto-linking – URLs in messages automatically become clickable links that open in new tabs.

Random Admin Names – Assign random support agent names per conversation from a configurable list.

Session Persistence – Conversations persist across page navigations using localStorage.

Mobile Responsive – Widget adapts to mobile with hide option. Admin messenger and agent portal have responsive layouts.

42+ Languages – Built-in translations for 42+ languages including RTL support.

Conversation Management – Open/close conversations, filter by status, unread badges, real-time updates.

Visitor Info Panel – See visitor name, email, phone, IP address, current page URL, browser, device, and timeline.

Webhook CRUD – Full add/edit/delete interface for managing webhooks with per-event subscription and test functionality.

Dashboard Widgets – Admin dashboard shows total conversations, open conversations, active agents, and unread messages.

Configurable Polling – Adjustable message check interval from 1 to 30 seconds.

Who is it for?

E-commerce stores wanting instant customer support
SaaS platforms providing in-app help
Service businesses answering pre-sale questions
Support teams needing a dedicated agent portal
Any Botble CMS site that needs live chat without monthly SaaS fees

Many free plugins by our community authors

There are many free plugins available on our Marketplace: https://marketplace.botble.com/products

Just install it in Admin > Plugins > Add new to use it.

Elite Author

Free installation service

Free plugins

Notes

This is a plugin, NOT a standalone application. Requires Botble CMS 7.3.0+.
Images used in the demo are for demonstration purposes only and are not included.

Requirements

Botble CMS version 7.3.0 or higher
PHP >= 8.2

Changelog

Version 1.0.3 – Jun 01, 2026

- Added file attachment support in chat with private storage and signed download links
- Added a canned-response snippet library for agents
- Added agent-initiated (proactive) chat to start conversations with visitors
- Added a visitor-context panel showing visitor details to agents
- Added full-screen chat widget option on mobile
- Expanded default attachment types to include common office document formats
- Improved performance by throttling polling on hidden tabs and deduplicating requests
- Hardened attachment security with an extension deny list, private signed downloads, and stripped stored filenames
- Fixed conversation attachments for UUID and ULID conversation IDs

Version 1.2.0

Added emoji conversion — text emoticons auto-convert to emoji (toggle in settings)
Added link preview for URLs in messages
Added visual effects settings (pulse animation, backdrop blur)
Improved seeder with realistic conversations and agent avatars
Improved settings page with more configuration options

Version 1.1.0

Added Agent Portal with dedicated login, dashboard, messenger, and profile
Added agent management (CRUD) in admin panel
Added auto-assign agents to new conversations (round-robin)
Added per-agent notification preferences (email, browser, sound)
Added agent availability toggle (online/offline)
Added email notifications to agents on new visitor messages
Added admin dashboard widgets (conversations, agents, unread messages)
Added sender_type column to distinguish admin vs agent messages

Version 1.0.0

Initial release

Tawkly - Live Chat & Agent Portal plugin for Botble scripts