OrderPilot — WooCommerce Order Automation

OrderPilot is a powerful WooCommerce automation plugin that lets you create rules triggered by order events — order created, status changed, or payment completed. Each rule can have smart conditions (with AND/OR logic) and multiple chained actions that execute in sequence.

Whether you need to auto-tag VIP customers, send Slack notifications for high-value orders, create internal fulfillment tasks, apply discount coupons, or fire webhooks to Zapier — OrderPilot handles it all from a single, intuitive interface.

Includes a built-in AI Rule Generator that converts plain English descriptions into fully configured automation rules. Works with OrderPilot Native (free, no API key, offline), OpenAI GPT-4o Mini, or local Ollama models.

Key Features

Visual Rule Builder — Intuitive admin interface to create automation rules with triggers, condition groups, and chained actions. No coding required.
3 Smart Triggers — Order Created, Order Status Changed (with From/To filtering), and Payment Complete.
12+ Conditions — Order total, status, payment method, shipping, billing country, customer role, item count, product, category, tag, coupon, and custom meta/ACF fields.
15+ Actions — Change status, add notes, send emails, webhooks, Slack/Teams notifications, customer tags, internal tasks, auto-coupons, Zapier/Make webhooks, custom hooks, delayed re-runs, and more.
AI Rule Generator — Describe rules in plain English. Supports OrderPilot Native (free, offline), OpenAI (GPT-4o Mini), and Ollama (local LLM).
Internal Task Manager — Auto-create tasks linked to orders with priority levels (Low/Normal/High), due dates, status tracking, and overdue indicators.
Comprehensive Logs — Every rule execution is logged with rule name, order ID, success/fail status, messages, and timestamps. Filterable and searchable.
Condition Groups with AND/OR Logic — Stack multiple condition groups with AND logic between groups and AND/OR within each group for precision targeting.
Dynamic Placeholders — {order_id}, {total}, {first_name}, {billing_email}, {payment_method}, and more in notes, emails, tasks, and Slack messages.
Manual Run — Run any rule on the last 50 orders for backfilling and testing.
Advanced JSON Editor — Edit rule configuration as JSON with syntax highlighting and line numbers.
Dashboard — Active rules, total runs, 7-day runs, success rate, and recent execution history at a glance.
Loop Guard — Built-in protection prevents the same rule from running twice for the same order in a single request.
Global Pause — Instantly disable all rules with a single toggle in Settings.
Fully Extensible — Developer API with hooks, filters, and abstract classes to add custom conditions and actions.
Clean Uninstall — Optional complete data removal (rules, tasks, logs, options) when deactivating.

Triggers

Triggers define when a rule is evaluated. Only one trigger per rule.

Order Created — Fires immediately when a new order is placed.
Order Status Changed — Fires on any status transition. Optionally filter by From and To status (e.g. any → processing, pending → completed).
Payment Complete — Fires when order payment is confirmed.

Conditions

Conditions filter which orders the rule applies to. Use multiple condition groups with AND/OR logic. Leave empty to match all orders.

Order Total — Numeric comparison (e.g. greater than 100)
Order Status — Current order status (e.g. is “processing”)
Payment Method — Gateway used (e.g. is “stripe”)
Shipping Method — Shipping option (e.g. is “flat_rate”)
Customer Role — WordPress user role (e.g. is “wholesale”)
Billing Country — Billing or shipping country (e.g. is “US”)
Order Item Count — Line count or total quantity (e.g. greater than 5)
Product in Order — Check for a specific product ID
Order Category — Products from a specific category
Product Tag — Products with a specific tag
Order Coupon — Coupon code used on the order
Order Meta — Custom or ACF order field (e.g. “_priority” is “high”)

Core Actions

Change Status — Set order to any WooCommerce status with an optional note.
Add Note — Add a private or customer-visible order note. Supports dynamic placeholders.
Send Email — Email to customer, admin, or custom address. Optional subject, body, and delay in minutes.
Webhook — Send a POST request to any external URL or API endpoint.
Custom Hook — Fire a WordPress do_action() so your custom code can run on matching orders.

Premium Actions

Add Internal Task — Create a task linked to the order with priority (Low/Normal/High) and optional due date.
Add Customer Tag — Tag customers (e.g. “VIP”, “Wholesale”) in user meta for segmentation.
Apply Coupon to Next Order — Auto-generate a one-time percent discount coupon. Optionally email it to the customer.
Slack / Teams Notification — Push order alerts to Slack or Microsoft Teams via incoming webhooks.
Update Order Custom Field — Set any order meta key/value pair. Values support dynamic placeholders.
Trigger Zapier/Make Webhook — POST a JSON payload with event name and full order data to automation platforms.
Delay Then Run — Re-execute the same rule after X minutes via WordPress cron for follow-up automations.

AI Rule Generator

Describe your automation rules in plain English and let AI build them instantly. The visual rule builder is auto-filled with trigger, conditions, and actions — review, adjust, and save.

OrderPilot Native — Free, no API key required, works offline. Best for simple and common rules.
OpenAI (GPT-4o Mini) — Requires API key. Best for complex or vague descriptions.
Ollama (Local LLM) — Free, no API key. Runs locally with llama3.2. Full privacy. Set Ollama URL in settings.

Dynamic Placeholders

Use these placeholders in notes, emails, task descriptions, Slack messages, and meta values:

{order_id} — Order ID
{order_number} — Order number
{status} — Current order status
{total} — Formatted order total
{first_name} — Billing first name
{last_name} — Billing last name
{billing_email} — Billing email address
{payment_method} — Payment method title

Internal Task Manager

OrderPilot includes a dedicated task management system for internal workflows linked to orders.

Status Tracking — Pending, In Progress, and Completed with quick action buttons (Start, Done, Reopen).
Priority Levels — Low, Normal, and High priority with visual indicators.
Due Dates — Set due dates automatically (“due in X days”) with overdue tracking.
Order Linking — Every task stores the linked order ID and number for easy cross-reference.
Filters — Filter by status and priority. Search across all tasks.
Manual Creation — Create tasks manually and link to any order.

Dashboard

Active rules count, total runs, 7-day runs, and success rate at a glance.
Quick action links to create rules, view logs, manage tasks, and open settings.
Recent execution history with rule name, order, status, and message.
Getting started guide for new users with no rules configured.

Execution Logs

Every rule execution logged with rule name, order ID, success/fail status, message, and date.
Advanced filtering by rule, order, status, and date range.
Configurable retention period (set to 0 for unlimited).
Failure alert emails for repeated rule failures.

Settings

General — Global pause switch to instantly disable all rule execution.
Rule Behavior — Default priority for new rules. Option to show Simulate section in the editor.
AI Settings — Choose AI provider (Native/OpenAI/Ollama), enter API key, set Ollama URL.
Alerts — Set failure alert email addresses for repeated rule failure notifications.
Log Retention — Configure log retention in days. Set to 0 to keep logs forever.
Uninstall — Option to delete all data (rules, tasks, logs, options) on plugin removal.

Developer-Friendly

OrderPilot is built on a modular, extensible architecture:

Custom Conditions — Extend the Condition abstract class with your own evaluate() logic and register via the orderpilot_register_modules action hook.
Custom Actions — Extend the Action abstract class with your own execute() method and register it with the same hook.
Admin Config Filters — Use orderpilot_admin_conditions_config and orderpilot_admin_actions_config filters to add your custom modules to the visual rule builder UI.
Custom Hooks Action — The built-in Custom Hook action fires do_action() with your specified hook name, so any WordPress code can listen and respond.
JSON Rule Config — Rules stored as CPT with JSON config in post meta. Advanced JSON editor included.
LoopGuard — Automatic per-request protection prevents infinite loops from status-change actions.
Cron Integration — Delay Then Run action uses WordPress cron for scheduled future execution.

Requirements

WordPress — 5.9 or higher
WooCommerce — 8.0 or higher
PHP — 7.4 or higher

Changelog

Version 1.0.0 — Initial Release

Visual rule builder with triggers, condition groups, and chained actions.
12+ conditions with AND/OR group logic.
15+ actions including Slack, Zapier, internal tasks, auto-coupons, and delayed runs.
AI Rule Generator with Native (free), OpenAI, and Ollama support.
Internal task manager with priority, due dates, and status tracking.
Comprehensive execution logs with filtering and configurable retention.
Dashboard with stats, quick actions, and recent run history.
Developer API with hooks, filters, and extensible abstract classes.
Advanced JSON editor for power users.
Manual run on last 50 orders for backfilling.

Support & Documentation

User Guide — Step-by-step instructions for installation, dashboard, rules, triggers, conditions, actions, AI generator, tasks, logs, and settings.
Developer Documentation — Architecture overview, directory layout, rule config schema, execution flow, custom conditions/actions, hooks and filters, cron integration, and admin UI extension guide.
Dedicated Support — Premium support through CodeCanyon. Responses within 24 hours on business days.

OrderPilot WooCommerce Order Automation WordPress Plugin