Overview

PolicyHub is a complete insurance management platform you can run as your own SaaS business. Insurance agencies and brokers sign up, choose a subscription plan and manage everything in one place: leads, quotes, customers, policies, renewals, instalments, payments, claims, commissions, reports and their own public website.

Each agency’s data is kept completely separate. Owners, agents and customers each get their own portal with only the menus they need, and the built-in API powers the Android and iOS customer apps (available as an add-on).

Built with Laravel, fully responsive, with multi-language and RTL support, and ready to sell with subscription plans, coupons and online payment gateways.

Demo Details

Preview Video : Click here to open the demo preview video

Admin portal URL: Demo Link

Documentation: Documentation Link

Super Admin
Email : superadmin@gmail.com
Password : 123456

Owner
Email : owner@gmail.com
Password : 123456

Agent
Email : agent@gmail.com
Password : 123456

Customer
Email : customer@gmail.com
Password : 123456

Mobile App (Add-on)

Android & iOS App – Available as Add-on. Flutter source code for your customers: a dashboard with what they owe and what is next, policies with a digital policy card that opens offline, plans with a premium estimator and side-by-side comparison, a “Payments due” screen with Pay Now through a secure in-app browser, PDF receipts and certificates, claims with photo and document upload and a status timeline, KYC upload with the camera, renewal and service requests, in-app chat with the agent (photos, PDFs and text files), push notifications, fingerprint / face unlock, dark mode, a list of signed-in phones and an AI assistant. Two separate projects (Android and iPhone). One app serves every agency on your platform: customers find their agency by name, company code or the QR code on its website, then sign in with their email and password or a 6-digit code sent by email. Each agency’s colour and logo show in the app.

Main Features

Policies, Renewals & Instalments

Policy catalogue with policy types, sub types, durations, taxes and the documents each policy and claim needs
Insurance (issued policy) management with insured persons, nominees, documents and a change history
Endorsements, cancellations and policy certificates as PDF
Renewal pipeline with automatic reminders before a policy expires, and one-click renewal
Instalment plans with due dates, part payments and overdue tracking
Quotes with a PDF and online acceptance by the customer
Digital signature

Claims

Claim filing by staff or by the customer, with the documents required for that claim type
Claim workflow with statuses, status history, expert assignment and an SLA date with a late warning
Customers follow every step of their claim and upload missing documents

Leads, Customers & Agents

Lead module with a pipeline board, activities and follow-up tasks
Customer and agent pages with all their policies, payments, claims and documents in one place
KYC: customers upload ID, staff approve or reject, with an optional rule that blocks new policies until the customer is verified
Agent commissions with commission rules (the highest-priority matching rule wins) and payouts
Agents see and work only their own customers, leads and policies
Tasks and calendar with a calendar feed you can subscribe to from Google, Apple or Outlook
Referral program with a personal link for each customer

Payments & Reports

Insurance payments with receipts, and payment links so a customer can pay online
Customer payments through Stripe and Razorpay
Role dashboards for owner, agent, customer and super admin, each with its own numbers and a “what needs attention today” list
Reports: Insurance, Claim, Payment, Renewals, Dues, Leads, Agents, Customers and Agent Commission, with filters and CSV export
Analytics, an audit log of who changed what and when, and data import / export

Customer Portal

Customers log in to see their policies, pay premiums, renew, download certificates and receipts, and file and track claims
Service requests: callback, renewal help, quote, nominee change, or a request to delete personal data
Notification bell with email, in-app and push messages
Privacy tools: download a copy of your data or ask for it to be erased (the agency confirms)
Optional sign-in with a code sent by email

Customer Chat & WhatsApp

In-app chat between a customer and their agent or agency, on the web and in the mobile app
Send pictures (shown inline), PDFs and text files such as content.txt, up to 5 MB
Unread counter in the menu and a push message when the agency replies
WhatsApp inbox: read and answer customers’ WhatsApp messages through Twilio, with the 24-hour reply rule explained

AI Tools

AI summary on every dashboard: a one-click briefing of what matters today
Ask PolicyHub: staff ask questions about their own policies, claims and payments and get answers from their own data (read-only)
My Assistant for customers: answers about their own policies, claims and payments only
Write with AI: drafts for notes, replies and notification templates
Policy details suggested from an uploaded document; nothing is saved automatically
AI Usage page with a monthly token allowance, a cost estimate and the option for each agency to use its own API key
AI features follow the subscription plan, and phone numbers and email addresses are removed before anything is sent to the AI provider

Agency Website (Front-End)

Every owner gets their own public website, no coding needed
Page builder with content blocks: hero, text, features, plans, premium estimator, testimonials, FAQ, call to action, contact and enquiry form
Any number of pages, with templates (Home, About us, Contact, Plans, FAQ)
Brand colours, logo, footer, social links and SEO title and description per page, plus a sitemap
Own domain per owner
Website enquiry inbox, online customer sign-up with optional email confirmation
“Get our app” page with a QR code, the company code and Google Play / App Store buttons
“My website” address menu in the admin header

Platform & Settings

User management, roles and permissions (Spatie), with a menu that only shows what each role may use
Subscription packages, coupons and coupon history, with pricing features you can switch on or off
Dynamic landing page CMS; landing and register pages can be switched on or off
Owner account email verification
Email notification templates, SMS templates, Twilio SMS and WhatsApp notifications
Subscription payments: Bank Transfer, PayPal, Stripe, Flutterwave, Paystack and Razorpay
n8n automation hooks
Read-only REST API with tokens, plus a customer API for the mobile apps
Mobile Apps page for store links and app sign-in options
Two-factor authentication, Google reCAPTCHA, site SEO settings
Cloud storage: AWS and Wasabi
Multi languages (12 included) with RTL / LTR support
Theme settings: multiple colours, a custom colour picker, light / dark mode and font styles
Company, account, application, email and payment settings

System Requirements

PHP >= 8.1
MySQL / MariaDB database
BCMath PHP Extension
Ctype PHP Extension
cURL PHP Extension
Fileinfo PHP Extension
JSON PHP Extension
Mbstring PHP Extension
OpenSSL PHP Extension
PDO PHP Extension
Tokenizer PHP Extension
XML PHP Extension
Cron job support (for renewal and instalment reminders, overdue marking and mobile reminders)
SSL certificate (HTTPS) recommended – required for online payments, the mobile apps and push notifications

What You Get

Full Laravel source code
Web installer – install in a few minutes
Documentation with installation steps and a feature guide
Future updates
Support through our ticket system

Need Assistance?

If you have any queries, please create a support ticket here, and our support team will respond as soon as possible.

Change Log

Version 1.7 – 19 October 2026

New – Dashboards & Reports
[New] Redesigned dashboards for owner, agent, customer and super admin with a "needs attention today" list
[New] AI summary and AI assistant on the dashboards
[New] Menu regrouped by task (Sales & Customers, Policies & Service, Communication and more)
[New] New and improved reports with filters and CSV export
[New] More details on the customer and agent pages

New – Policies, Claims & Sales
[New] Renewal pipeline with automatic reminders
[New] Instalment plans, part payments, overdue marking and payment links
[New] Quotes with PDF and online acceptance
[New] Commission rules and agent payouts
[New] KYC with an optional block on new policies
[New] Tasks and calendar with a subscribable calendar feed
[New] Referral program, claim SLA dates and expert assignment
[New] Audit log, analytics and data import / export

New – Customer Portal & Chat
[New] Customer portal: service requests, notification bell, certificate PDF, claim tracking and uploads
[New] Privacy tools: data download and erasure request
[New] Customer chat on web and mobile, with inline pictures, PDFs and text files
[New] WhatsApp inbox
[New] Agent login improvements: agents see only their own customers and work

New – AI Tools
[New] AI summary, Ask PolicyHub, My Assistant for customers and Write with AI
[New] AI Usage page with a monthly allowance and your own API key option, following the subscription plan

New – Website
[New] Agency website builder with pages, blocks, premium estimator, own domain, sitemap and enquiry inbox
[New] Online customer sign-up
[New] "Get our app" page with QR code and store buttons, and a "My website" menu in the header

New – Mobile Apps & API
[New] Customer API and Flutter source for Android and iOS (add-on)
[New] Plans with a premium estimator and comparison, "Payments due", offline policy cards
[New] In-app chat, contact the agent, dark mode, signed-in phones, push notifications and fingerprint / face unlock
[New] Read-only REST API with tokens
[New] Translations of every new label in all 12 included languages

Security & Fixes
[Fix] Closed several cross-agency and cross-agent access holes in policies, claims, leads, renewals, quotes, customers, documents and payments
[Fix] Commission and payment acceptance restricted to the owner
[Fix] Uploaded files are stored under safe names and served with a fixed content type

 Version 1.6 (23 May 2026)
 * WhatsApp Integration for Sending Notification
 * Razorpay Payment Gateway Integration
 * Added Digital Signature
 * Added Lead Module
 * Change the UI, Dashboard, and Customer & Agent modules

 Version 1.5 (6 March 2026)
 * Add n8n Integration
 * Add OpenAI Integration

 Version 1.4 (23 Aug 2025)
 * Added Cloud Storage Integration like AWS, Wasabi
 * Added Customer Dashboard Panel
 * Added Agent Dashboard Panel
 * Added Report: Insurance, Claim & Payment Report 
 * Added SMS Template
 * Added Twilio integration for sending SMS
 * Added Paystack Payment Gateway Integration

 Version 1.3 (07 April 2025)
 * UI Improvement
 * Dynamic Landing Page CMS
 * Pricing Features Enabled/Disabled
 * 2-Factors Authentication
 * Impersonate Features
 * Fixed Small Bugs
 * Added Custom Color Picker in Theme Settings

 Version 1.2 (10 December 2024)
 * Added Email notification enable/disable option. 
 * Added Owner account email verification enable/disable option.
 * Added Email notification template

 Version 1.1 (21 September 2024)
 * Added Flutterwave payment gateway integration in subscription packages. 
 * Fixed small issues.

 Version 1.0 (13 Jun 2024)
 * Initial Release

PolicyHub SaaS - AI Powered Insurance Management Software