Live demo: https://receptionai.cc/login
One-click business and admin access. No password needed. Read-only sample data.

Reception AI — platform at a glance
Reception AI — phone and website
Reception AI — receptionist builder
Reception AI — bookings
Reception AI — business knowledge
Reception AI — connected apps
Reception AI — business workspace
Reception AI — saas administration
Reception AI — admin accounts
Reception AI — admin plans
Reception AI — admin finance
Reception AI — admin configuration
Reception AI — admin health and audit
Reception AI — built for ownership
Reception AI — buyers guide

Reception AI — AI receptionist for phone and web

Self-hosted software for answering calls and website enquiries, booking appointments, capturing leads and keeping conversations in one workspace. Includes a visual call-flow builder, business knowledge, connected tools and a dedicated SaaS admin panel.

Explore the business and admin demos · Visit the live site. One-click access, no password required. The demo uses sample data and does not save changes.

Phone compatibility

Twilio: live conversations for incoming and outbound calls.
Plivo: live incoming conversations. Outbound calls are not supported.
SIP trunk: incoming calls require routing to OpenAI’s SIP endpoint. Outbound calls are not supported.
Vonage: outbound greeting announcements only. Cannot answer incoming calls.
Telnyx: outbound calls through your own Call Control connection. Cannot answer incoming calls.

Vonage and Telnyx numbers can be imported for limited outbound use only. The website widget supports live browser voice and typed chat. Test numbers and “Ring in” are simulations and never ring a real phone. Carrier failures are recorded as failed calls, not completed or billed calls.

Team handoff means a follow-up: the receptionist records a brief for your team; it does not bridge a live call to a person’s phone. After-hours behaviour can take voicemail, play a message and hang up, or hang up.

Included features

Business workspace: receptionists, prompts and visual flows, 18 starting templates, 25 voice choices, business notes, PDF/DOCX/TXT/CSV uploads, website knowledge, opening hours, diary, conversations, transcripts, outcomes and tool activity.
Customer operations: contacts with import/export, bookings, leads, tickets, call history, outbound campaigns, insights and CSV export. Guided setup, light/dark themes and a responsive interface.
Connected tools: Gmail, Google Calendar, Google Sheets, Outlook, Slack, HubSpot, Salesforce, Shopify, Stripe, Zendesk, Notion, Calendly and MCP servers; supported AI and voice provider connections. Credentials are encrypted at rest with AES-GCM; OAuth tokens refresh automatically.
SaaS administration: overview, account search and plan assignment, plan allowances, Stripe Checkout and customer portal, provider costs, fixed costs, payments, margins, configuration, service health, super-admin/support access and an exportable audit log. Plan MRR is separate from revenue received.
Configuration: branding, support, SEO, analytics identifiers, legal/privacy links, feature switches, billing rates, abuse limits and available service settings. Database and encryption-key settings remain environment-only.
Sign-in: email/password and Google via Better Auth. The first admin is configured in the environment and must verify the address via Google or a confirmation link sent through SMTP or printed in the server log.

Requirements and deployment

Node.js 22 on a host that runs a persistent Node process or container. Voice calls hold WebSockets open; serverless functions are unsuitable.
Postgres for production. Embedded PGLite is included for a zero-setup evaluation.
Provider keys: OpenAI for live voice, plus xAI or a supported OpenAI/Anthropic/Together AI/OpenRouter configuration for typed chat and AI features.
Real phone calls: Twilio or Plivo, public HTTPS webhooks and Twilio for live outbound conversations.
Optional services: Stripe for paid plans; Google, Microsoft or Salesforce app registrations for the relevant sign-ins/connectors; SMTP for emailed admin confirmation.
Third-party costs are separate. AI, phone numbers, telephony, hosting and other provider usage are not included in the item purchase.

Built with TanStack Start, React 19, TypeScript, Nitro, Better Auth and Tailwind CSS. Includes full source, migrations, admin CLI, Dockerfile, Fly.io deployment guide and documentation covering installation, architecture and configuration.

Quick start

npm install
cp .env.example .env
npm run dev

Open http://localhost:8080 to create an account and explore locally. Production calling and paid services require the accounts and keys described above.

Support and updates

Six months of item support are included, extendable at checkout, for installation questions and defects. Item updates are free for the life of the item.

Reception AI is independent software and is not affiliated with or endorsed by any named third-party provider. Application screenshots use sample/demo data. Interface appearance may vary with theme and configuration.

Changelog

1.0.0 — Initial release.

Reception AI – AI Receptionist for Phone & Web