RedFamosa - SMM Panel With Omnichannel CRM & Reseller SaaS - 5

Most SMM panel scripts stop at the catalogue: services, orders, a wallet, done. RedFamosa goes two steps further. It answers your customers across WhatsApp, Messenger, Instagram, Telegram, e-mail and a web-chat widget from one inbox — with AI when you want it — and it lets you sell child panels to resellers on their own domain, on a monthly plan you charge automatically.

You are not buying a store. You are buying the platform that runs one, and the business that resells it.

Three products in one install

An SMM panel. Providers, catalogue, orders with automatic dispatch, drip-feed, refills, cancellations, recurring subscriptions, a prepaid wallet and a public API.
An omnichannel CRM. Seven channels in a single inbox, AI agents with a knowledge base, a visual automation builder, contacts, labels and quick replies.
A reseller SaaS. Child panels with their own domain and branding, plans with a feature matrix, recurring billing, dunning and suspension — all automatic.

Orders that run themselves

Connect any provider that speaks the standard SMM API. Import the catalogue, apply your markup and sell.
Orders dispatch on their own and their status is polled back automatically, spaced out as the order ages so you do not hammer the provider.
A circuit breaker pauses a provider after repeated failures, so one broken upstream cannot stall your whole queue.
Drip-feed, refills within a window you choose, cancellations, mass ordering and recurring subscription orders.
Every balance movement is a ledger entry. Add funds, payment bonuses, manual adjustments and refunds all leave a trail.

The inbox nobody else brings

This is what separates RedFamosa from the rest of the category.

Seven channels, one thread list: WhatsApp Cloud API, Facebook Messenger, Instagram Direct, Telegram, e-mail over IMAP and SMTP, an embeddable web-chat widget, and your own support tickets.
WhatsApp connects in three clicks through Meta’s Embedded Signup. Your app secret never reaches the browser: the code is exchanged server-side.
AI agents with a real knowledge base. Feed them pasted text, PDF, DOCX or TXT files, or a URL, and they answer from your own material — then hand over to a human when the conversation needs one.
A visual automation builder with six triggers, an eighteen-node palette and fourteen ready-made flows. Menus with native WhatsApp and Telegram buttons, captured answers, conditions, labels, assignment, and a flow that turns a chat into a paying client of the panel.
The web-chat widget is one script tag, works on any external site, enforces an allow-list of origins, and carries a signed identity for visitors already logged into your panel.

Sell panels, not just services

Create a reseller and they get their own panel: their sub-domain or their own custom domain, their logo, their colours, their landing page and their client portal.
Plans are a feature matrix, not a cage of quotas: switch modules on or off, allow their own upstream providers, set how many custom domains they get and which designs they may use.
Billing runs itself — monthly or yearly charges against their prepaid balance, warnings before renewal, dunning when payment fails, a grace period and then suspension. Their clients never see the outage: the storefront stays up while ordering pauses.
Every panel is fully isolated: its own channel credentials, AI keys, catalogue, prices, clients and settings.

Built to be operated by someone who is not you

A six-step web installer. Server check, database, application, administrator account, then a choice between a clean install and one seeded with sample data. No terminal at any point.
Three ways to run background work. The default needs no server configuration at all and works on shared hosting without cron. The other two use a queue worker or the scheduler. One line switches between them.
Roles and permissions down to the action — fifty-six of them, split between viewing and managing, so a support seat sees what it needs and nothing else.
Two-factor authentication, passkeys, Google and Facebook sign-in, IP, e-mail and link blacklists, and rate limiting where it matters.
Light and dark mode, English and Spanish both complete, and a Languages screen where the buyer adds more without touching a file or redeploying.

Everything your customers touch

A landing page you compose in a visual studio, with three skins.
Three client-portal designs.
Blog, static and legal pages, FAQ and news announcements — per panel.
Support tickets that arrive in the same CRM inbox as everything else.
An API compatible with the standard the industry already uses, so your customers’ existing integrations keep working. Idempotency keys stop a retried request from placing a second order, and outgoing webhooks are signed.

Under the hood

Laravel 12, Livewire and Tailwind CSS 4 — no page reloads, no heavy front-end build to maintain.
PHP 8.2 or newer, MySQL 8 or MariaDB 10.3 or newer.
Sixty-four models, a hundred and eight services, a hundred and twelve Livewire components, three hundred views.
Thirty-seven currencies out of the box, with the exchange rates under your control.
Payments through Stripe, PayPal and manual bank transfer, with proof upload and admin approval.
Commented source code, in English, explaining the why and not the obvious.

What you get

Full source code, no encryption, no obfuscation, no license call to any server of ours.
vendor and the compiled assets already inside the archive — nothing to build.
A single-file HTML manual with fifteen chapters, from installation to the CRM and the reseller billing lifecycle.
Six months of support included.

Requirements

PHP 8.2+ with bcmath, ctype, curl, fileinfo, gd, intl, json, mbstring, openssl, pdo_mysql, tokenizer, xml and zip.
MySQL 8+ or MariaDB 10.3+.
Apache or Nginx with the web root pointing at the public folder.
Optional: Redis, a queue worker, and a cron entry — only if you want them.

Try it before you buy it

Demo: https://demo-redfamosa.codmira.com

Administrator — admin@demo.com / 14789632
Reseller — reseller@demo.com / 14789632
Client — client@demo.com / 14789632

The login screen has one-click buttons for each role. Change whatever you like: the demo restores itself every hour.

Release Notes


2026-09-14 - version 1.8.0
- New: themes - an add-on can add landing and client portal designs
- New: a "Blog" link on the home page and a "Latest posts" landing block
- New: send a message to one or many customers by email and/or in-panel
- New: import your customers from a CSV file, with an opening balance
- New: "Who pays the fee" per payment method - gateway fees are charged now
- New: "Verify with provider" on pending deposits, plus customer self-confirm
- New: a notice on the panel when a new version has been released
- Update: HTML view in the text editor, plus align, indent, divider and code
- Update: blog posts read in a proper column with a "More posts" side panel
- Update: "View post" opens the live article straight from its row
- Update: a failed order now says why, instead of one generic message
- Update: "Check balance" says why it failed, with the provider's own words
- Update: optional outbound proxy for provider API calls, off by default
- Update: your brand colour is applied last, so no design can repaint it
- Fix: the formatting toolbar in the text editor applies formats again
- Fix: languages you added or corrected survive an update, they are merged
- Fix: a broadcast that reached nobody is no longer reported as sent
- Fix: resellers get the same blog form you have - cover, SEO and date
- Fix: resellers can create their own blog categories
- Fix: editing a title no longer changes a published post's web address
- Fix: two posts, or two categories, may share a name without an error
- Fix: the cover image is visible when editing a post, and cancel discards it
- Fix: a post with no cover image shows the same placeholder everywhere
- Fix: a summary that is too long is refused by the form, not by the save

2026-08-29 - version 1.6.0
- New: license activation in the installer, and an Admin -> License screen
- Update: updating never asks for a code, and never degrades the panel
- Fix: panels whose currency is not USD no longer see "$" on stored amounts

2026-08-27 - version 1.5.1
- Fix: updating from 1.3.x no longer shows a server error mid-update
- Fix: the "we are updating" page is fully self-contained and safe
- Update: admins browsing during an update now see the updating notice
- Update: PHP opcode cache is reset automatically after every update

2026-08-27 - version 1.5.0
- New: live ticket badge in the admin menu showing tickets waiting on staff
- New: email alerts for the operator - new ticket, new deposit, new sign-up
- New: ticket categories manager - define categories for the support form
- New: Broadcast screen - email one message to all your customers at once

2026-08-27 - version 1.4.2
- Fix: System Update from 1.3.x no longer errors at the file-swap moment
- Fix: profile photo changes now show immediately everywhere

2026-08-27 - version 1.4.1
- Fix: the updater survives hostings that kill the request mid-apply
- Fix: a half-applied update is detected and completed automatically
- Update: the applied ZIP is removed from Available packages afterwards

2026-08-25 - version 1.4.0
- New: logged-in customers can become resellers keeping their wallet
- New: paid plans contracted from the dashboard, charged from the wallet
- New: automatic cleanup of unpaid panels with 14/7/3/1-day email warnings
- New: full notification system - in-app bell plus e-mail notifications
- New: broadcast announcements - "Notify my customers" on News publish
- New: four editable email templates (order, deposit, ticket, announce)
- New: full right-to-left (RTL) support with Arabic translation included
- New: custom comments order type - comment box priced by number of lines
- New: optional WhatsApp number field at sign-up (per-panel toggle)
- Update: chunked 1 MB update uploads with live progress, on any hosting
- Update: the chat only says "AI Support" when an AI agent is configured
- Update: gateway add-ons can pre-fill credentials for payment methods
- Fix: names with links or HTML are rejected at sign-up (spam accounts)
- Fix: returning early from a hosted payment page showed an error page
- Fix: the storage link repairs itself on update (image upload issues)
- Fix: service rates respect the currency decimals setting everywhere
- Fix: order forms no longer overflow on mobile with long service names

2026-08-22 - version 1.3.12
- Fix: outgoing SMTP failed with 'The "tls" scheme is not supported'

2026-08-22 - version 1.3.11
- New: wholesale pricing - resellers can buy below your retail price
- New: self-serve reseller signup with plan checkout from a public page
- New: resellers connect their own payment gateways and approve deposits
- New: add-ons system - install gateways from a ZIP in Admin -> Add-ons
- New: one-click updates from System Update, with backups and history
- New: notification centre with unread badges in all three areas
- New: per-panel languages - each reseller picks its panel languages
- New: automatic exchange rates every six hours with optional margin
- New: five new landing skins and three new blocks in Landing Studio
- Update: the CRM inbox behaves like a real chat with live refresh
- Update: installs on hosts with a fixed document root (cPanel)
- Fix: the whole reseller pricing chain - markups now apply correctly
- Fix: revenue reports counted reseller margin and wholesale wrongly
- Fix: per-panel account isolation for password recovery and resets
- Fix: Meta (Messenger/Instagram/WhatsApp) connect from reseller panels
- Fix: expired sessions show a friendly dialog instead of a raw 419

2026-08-13 - version 1.0.2
- Fix: every switch and field in Settings now does what its label says
- Fix: the Currency tab could not be saved at all - all fields now save
- Fix: SEO settings now reach the home page (title, canonical, image)
- Fix: robots.txt follows the "Allow search engines" switch
- Fix: rows per page, date format and timezone now apply everywhere
- Fix: each reseller panel decides its own signup switch
- Fix: analytics IDs are validated instead of silently discarded
- Fix: the "Enable API" switch now really closes the public API

2026-08-13 - version 1.0.1
- Fix: expired sessions no longer dead-end on "419 Page Expired" 
- Fix: renaming the panel no longer signs everybody out of the site
- Fix: the installer no longer mangles passwords with "$" plus a digit
- Fix: the landing page uses the favicon from Settings -> Branding

2026-07-28 - version 1.0.0
- First public release