Note: This is a module for Perfex CRM, not a standalone script. This module works best on Perfex CRM version 3.4.0 and later. This module may not work if you are using Perfex CRM as a SaaS service. We recommend testing this module on a staging copy before deploying to your production Perfex instance.

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Module introduction image

OVERVIEW

The Regulatory Compliance Management (RCM) module for Perfex CRM is designed to help organisations manage compliance with various regulatory frameworks such as GDPR, ISO 9001, ISO 27001, and custom frameworks. It provides a comprehensive suite of tools for tracking audits, nonconformances, corrective/preventive actions (CAPA), and compliance documentation, ensuring your organisation stays compliant and audit-ready.

WHO IS IT FOR?

This module is ideal for businesses and organisations that:

Need to comply with international standards like ISO 9001, ISO 27001, or GDPR regulations.
Require a structured system to conduct internal and external audits.
Want to track nonconformances and ensure corrective actions are implemented effectively.
Need to manage policy and procedure documents with strict version control.
Are looking to centralise their compliance data within their existing Perfex CRM.
Wish to monitor compliance risks and deadlines through a dedicated dashboard and calendar.

CORE FEATURES

Compliance Frameworks: Create and manage compliance frameworks with hierarchical structures (sections and items). It supports pre-built templates (e.g., GDPR, ISO 9001, ISO 27001) and custom frameworks with defined risk levels.

Audit Management: Schedule and conduct compliance audits linked to specific frameworks. Features include checklist assignment, progress tracking, and finding recording for internal, external, or surveillance audits.

Nonconformances (NC) Tracking: Track issues with auto-numbered records (NC-YYYY-NNNN). Classify by severity, perform root cause analysis, and track target completion dates.

CAPA Management: Manage Corrective and Preventive Actions. Assign tasks to team members, track status, and link actions directly to nonconformances for resolution.

Document Control & Versioning: Manage compliance documentation with version control, categorisation (policy, procedure, etc.), and review date tracking.

Compliance Calendar: Visualise all compliance-related events, including audit dates, NC deadlines, and document reviews.

More features on the way. Feel free to send through your feature request.

INQUIRIES AND SUPPORT

For any pre-sales inquiries, please use the discussion tab to ask any questions you may have.

If you have purchased this module and require support, please open a support query, and we will be glad to assist you.

For feature requests, please email us on the provided email address on our seller profile.

CHANGELOG

Version 1.0.0

Initial release

Regulatory Compliance Management Module for Perfex CRM