A Repair Box is a system for booking and managing repair services. Customers can submit defective devices, and technicians can take them to the workshop to repair and fix physical issues with the devices. It features a clean and simple interface, allowing each technician to manage repair orders assigned to them. In the workshop, technicians can update the repair log, providing customer notifications with each update during the repair process. It is a production-ready, single-page web application (SPA) designed for installation on live web servers, including professional shared hosting environments.

For Demo:

Document References

Server requirements: System Requirements
Installation: Installation Guide
Full Document URL: Documentation
FAQ: Frequently Asked Questions
About: here
Updates/Versions: Change-log

Features:

Repair orders management
Repair order handling from the admin area with a complete list of all orders
Repair order handling from the workshop area by technicians (only with a list of assigned orders)
Repair orders collection:
- From the public area
- Booking from a customer with payment processing
- Control over customer bookings
- Booking widget that can be embedded anywhere for repair bookings
From workshop area:
- Booking by selecting predefined brand, device, and defects publicly without payment processing
- Repair order booking and invoicing from the workshop by technicians (orders assigned automatically)
From admin area:
- Booking by selecting predefined brand, device, and defects, including customer info without payment processing (admin can assign)
- Repair invoicing (admin can assign)
Repair brands management
Repair devices management
Repair devices defects or services management
Users management
User roles management
Quick replies management
Repair statuses management
Repair priorities management
Custom pages management
FAQ management
Advanced printable repair reporting system
System settings:
- General settings
- Notification templates with placeholders generation
- MAIL settings:
  - Outgoing mail configurations
  - Log (saved in system log)
  - Support for Mailgun
  - Support for SMTP
  - Support for sendmail (PHP function)
SMS gateways:
- Nexmo gateway
- Twilio gateway
WhatsApp gateways:
- Twilio gateway
Currency settings
Payment gateways configurations:
- COD (Cash on Delivery)
- Stripe card payment
- Braintree card payment
- Square card payment
Tax implementation:
- Fixed or percentage
- Tax included or excluded
SEO (Search Engine Optimization)
Appearance handling
Authentication controls
Google Captcha configuration
Localization settings
Embedding code for repair booking and tracking widgets
Database backup and restore
Translation manager for locales
Lightweight and fully optimized application
Form CSRF protection
Overall detailed dashboard
Customizable frontend portfolio
Embedding widgets
SPA (Single Page Application)
Notifications:
- SMS notifications for every step
- Email notifications for every step
- Global on/off switch for notifications
- On/off switch for specific customers
- Customers notified on booking with a dispatch card via email
- Technicians notified when assigned repairs by admin
Repair invoices can be tracked via Tracking ID
Repair invoices can be tracked by scanning a QR-Code
Repair invoices can be printed and downloaded in PDF format
Payment gateways can be set to bypass for repair booking from general settings
CSV imports:
- Brands list via CSV import
- Devices list under brand via CSV import
- Defects list under device via CSV import
- All imports processed with backend validation

Bug report at: info.codehas@gmail.com

Booking widget demo (can be embedded into your existing web page to collect repair bookings)

Repair box - Repair booking,tracking and workshop management system