Dedicated Reply Tracker for MailWizz EMA

Just include [REPLY_TRACKING_PIXEL] in your campaign template and wawu !!!

Build Great Active Contacts !, Know who respond to your campaign, when they respond and most especially take action (separate them from others and easily follow up)

This extension enables reply/response tracking for your MailWizz EMA powered application!
Since MailWizz EMA email box monitor is not built for tracking reply and dont give stat about responses from campaign likewise risk of deleting mails if not well configured, things could have been better if we could know who reply ,when they reply and which campaign they reply to.

This extension aims to alleviate this and provide you simple tool to follow up with your active subscribers.!

Reply Tracker for MailWizz EMA - 1

Simple scenario is sending a campaign to a listA gotten from somewhere not too trusted, you send campaign to listA, you got some response, and you copy listA member that reply to listB (interested active subscriber list). Then you can easily follow up with listB; and you have higher chance of success as they reply already.

FEATURES/USAGE

- Track response from any campaign using campaign subject and unsubscribe url or tracking pixel
- Insert [REPLY_TRACKING_PIXEL] or [REPLY_TRACKING_PIXEL_PLAIN] as needed in a campaign to track the responses.
- Detect active subscriber through response
- Select actions to be executed when customer respond
- Auto Follow up message (with support for all campaign and subscriber fields tags) to be sent when a subscriber respond
- Make new list of responding subscribers by copying/moving subscriber to specific list when they reply
- Download/Export responses from subscribers
- Autoresponses and out of office mails filters; so you get mostly real reply from real human.
- Unlimited number of inbound server
- Create Inbound server from existing email monitors

QUESTIONS/SUPPORT

MailWizz EMA 2.x to latest version is required. Might work for older version, but we are supporting only version 2.x upward
We provide documentation with video illustration covering installation and usage.
We respond to your questions as fast as possible within few hours.
We dont provide refund for the extension after purchase, so confirm before purchase.
Any custom work including setup, installation and extension (that might require skilled hours) are not free. You can hire us for this.
We dont take responsibility for smtp connection issue.
We read your inbound server mails only. No mail will EVER be deleted
Track reply using [UNSUBSCRIBE_URL] or REPLY_TRACKING_PIXEL if you sending server mask.

View full documentation here

DEMO

Demo is in read only

Admin panel:
https://mailwizz.turnsaas.com/backend/index.php/guest/index
Email: admin@admin.com
Password: 123456

Customer panel.
https://mailwizz.turnsaas.com/customer/index.php/guest/index
Email: customer@customer.com
Password: 123456

Contact us on mail@turnsaas.com for support

CHANGE LOG

version 3.0.2 – 13-Mar-2025

Add support for [CAMPAIGN_SUBJECT] in reply tracker subject

version 3.0.1 – 31-Oct-2024

Fix action execution order
Improve action error logging

version 3.0.0 – 08-Apr-2024

Optimize tracking process for improved speed and better experience SaaS environment
Added option to select which Mailbox folder of the inbound to track
Improve send email action by considering quota, prevent sending to blacklisted subscribers e.t.c
Other minor improvements

version 2.2.2 – 26-Mar-2024

Improve send email action: can now use all campaign tags
Improve reply subscriber tracking
Now requires subscriber for logging replies

version 2.2.1 – 20-December-2023

Improve send email action to support subscriber and other common tags
Improve send email action email header

version 2.2.0 – 05-August-2023

Improved UX and localization
Remove extension link from breadcrumb in customer panel

version 2.1.9 – 07-Jul-2023

Fix inability to enable the plugin in mailwizz v2.2.16+

version 2.1.8 – 05-03-2023

Add peek reading of emails: this ensure emails are left as unread after tracking not to prevent other plugins/app activities
Add customer group: you can now make extension available to selected group(s)
Improved email reading and decoding
Fixes menu highlight

version 2.1.7 – 15-02-2023

Add support for base64 encoded emails

version 2.1.6 – 13-02-2023

Add a notification action hook (“campaigns_after_reply_log”) after reply is logged for a campaign

version 2.1.5 – 27-11-2022

Fixed some instances where reply match failed.

version 2.1.3 – 26-08-2022

Add a new dedicated tag for reply tracking: REPLY_TRACKING_PIXEL .
Add new reply action: You can change subscriber fields when replied to a campaign

version 2.1.2 – 22-03-2022

Clean email and names before saving to log
Mask email address is set for the customer group

version 2.1.1 – 16-01-2022

Add api for reading tracker statistic
Remove ’/extension’ from tracker url
Make auto responses filtering an optional. Now you can count autoresponses/out of office mail as reply if you set ‘exclude autoresponses’ to No.

version 2.1

Bug fixed: reply not tracked cases
Extent tracking strictness, now full subject match is done only in “high” strict level.