Deliver Faster Table Service with Restro Waiter!

The Restro Waiter App is a restaurant service and waiter workflow add-on for RestroPro SaaS POS Software. Designed specifically for waiters and restaurant service staff, it helps your team monitor assigned tables, receive guest service requests, track ready orders, manage pickup queues, and respond to table calls efficiently.

With real-time synchronization, push notifications, floor and table visibility, and temporary offline support, Restro Waiter helps service staff stay informed and respond quickly throughout restaurant operations.

IMPORTANT NOTE:

This is an ADD-ON mobile application. It is NOT a standalone product. You MUST separately purchase, install, and deploy the main product: RestroPro SaaS POS Software

Restro Waiter requires a compatible RestroPro SaaS backend for authentication, staff accounts, table information, service requests, synchronization, and other core functionality. The RestroPro SaaS platform/backend is NOT included with this purchase.

The “PRO” in RestroPRO is part of the brand name and does not represent a paid upgrade tier over a free version. There is no separate free “Restro Lite”, “Restro Free”, or “Restro” platform.

Important: Before logging in to the Restro Waiter App, you must first create a staff user with the appropriate Waiter role and permissions from the latest compatible version of RestroPRO SaaS.

Once the Waiter account is created in RestroPRO SaaS, use the credentials assigned to that account to log in to the Restro Waiter App.

The Waiter App does NOT create staff accounts or roles independently. User accounts, roles, and permissions must be configured through RestroPRO SaaS.

Important: External Costs & Requirements

Third-Party Services: The app may use third-party services such as Firebase, Expo/EAS, APNs, hosting providers, or other external services depending on your configuration. Some services may provide free usage tiers, but additional charges may apply if usage exceeds those limits or paid features are used. Any third-party service charges are the buyer’s responsibility and are NOT included in this purchase.
Server Hosting (Required): Restro Waiter depends on your separately deployed RestroPRO SaaS backend. Server and hosting costs are charged by your hosting provider and are NOT included in this purchase.
Developer Account Fees (For Publishing): Publishing the app under your own brand may require an Apple App Store and/or Google Play developer account. Developer account fees are charged directly by Apple or Google and are NOT included in the purchase price.
Push Notification Configuration: Push notifications require the buyer to configure their own supported Firebase/FCM and platform credentials. Notification delivery may also depend on device permissions, operating-system settings, and background restrictions.

RestroPro Suite Integration

Restro Waiter is designed to work within the RestroPro ecosystem and requires the RestroPRO SaaS backend.

Other Restro applications, such as Restro Captain, Restro Kitchen, and Restro Owner, are separate products and are NOT included with the Restro Waiter purchase. Certain cross-app workflows require the corresponding RestroPro application or feature to be installed and configured separately.

Smarter Restaurant Service Workflow

Restro Waiter gives restaurant service staff a focused mobile interface for monitoring tables, responding to guest requests, and handling ready orders without repeatedly returning to the main restaurant terminal.

Waiters can monitor assigned tables, receive table calls and service requests, view ready items in the pickup queue, and stay updated through real-time synchronization and notifications.

Core Features:

Secure Waiter Login: Sign in using Waiter credentials created and managed through the compatible RestroPRO SaaS back office.
My Tables: View tables assigned to the logged-in Waiter and focus on the tables that require attention during service.
Table Assignment Integration: Table assignments are managed through RestroPRO SaaS and automatically reflected in the Waiter App.
Restaurant Floor Overview: View restaurant floor and table information from a mobile-friendly interface to improve service awareness.
Table Calls: Receive and manage service requests associated with restaurant tables.
Guest Service Requests: Stay informed when guests request assistance through supported RestroPro restaurant workflows.
Pickup Queue: View orders or items that are ready for pickup and delivery to the appropriate restaurant table.
Order Ready Notifications: Receive supported real-time and push notifications when orders are ready for service.
Real-Time Synchronization: Receive restaurant updates through real-time Socket.IO communication with the configured RestroPRO SaaS backend.
Push Notifications: Receive supported Firebase/FCM notifications for important waiter events, including supported background notification workflows.
Service Request Management: Respond to supported restaurant service requests and keep service activities organized from the Waiter App.
Temporary Offline Support: Supported actions can be stored locally during temporary connectivity interruptions and synchronized when the connection to RestroPRO SaaS is restored.
Offline Action Queue: Pending supported actions can be queued during network interruptions and processed after connectivity returns.
Real-Time Service Awareness: Keep waiters informed of relevant table, pickup, and service events without constantly refreshing the application.
Mobile-Friendly Interface: A clean and focused interface designed for restaurant staff who need to move quickly between tables.
Light & Dark Theme Support: Use the application comfortably across different restaurant environments with supported theme options.

Important Feature Clarifications

Offline Support: Offline functionality is intended for temporary network interruptions. Restro Waiter is not a permanently offline or standalone application and requires RestroPRO SaaS for synchronization and core functionality.
My Tables: Waiter table assignments must be configured through the compatible RestroPRO SaaS back office.
Table Calls & Service Requests: The availability and source of service requests depend on the RestroPro modules and workflows configured in your installation.
Cross-App Workflows: Workflows involving Restro Captain, Restro Kitchen, QR ordering, or other RestroPro applications require the corresponding product or functionality to be configured separately.
Push Notifications: Push-notification behavior depends on correct Firebase/FCM or APNs configuration, device permissions, operating-system settings, and other platform-specific requirements.

Technology Stack:

Framework: React Native / Expo (Cross-Platform iOS & Android)
Real-Time Communication: Socket.IO
Routing: Expo Router
Local Storage: Expo SQLite / Secure Store
Push Notifications: Firebase / FCM / APNs
Backend: RestroPRO SaaS API

Try the Restro Waiter Demo

Test the Demo App Before You Buy!
Download our demo APK and experience the Restro Waiter workflow before purchasing.

Download Demo APK Here

Demo Credentials:

Email:demo@gmail.com
Password:demo

Need Help?

We offer Additional Services:

App Reskinning & Branding: We can customize the app logo, splash screen, theme colors, package name, and other visual elements to match your restaurant brand.
App Store & Play Store Deployment: We can assist with publishing the application through your own Apple App Store and Google Play developer accounts.
Custom Feature Development: Need a specific waiter, table-service, notification, or restaurant workflow? Contact us for a custom development quote.
Installation & Setup: We can assist with configuring the application environment and connecting Restro Waiter to your existing compatible RestroPRO SaaS installation.

Contact us at hi@uiflow.in

Restro Waiter - Table Service, Waiter Calls and Order Pickup App