Overview

Support Desk is a comprehensive helpdesk ticket management tool designed to streamline customer support operations. It enables businesses to efficiently manage incoming support requests, track ticket status, and provide timely assistance to customers.

Demo Details

Admin portal URL: Demo Link

Customer URL: Link

Super Admin
Email : superadmin@gmail.com
Password : 123456

Owner
Email : owner@gmail.com
Password : 123456

Client
Email : client@gmail.com
Password : 123456

Main Features

Informative Dashboard
User Management
User Roles and Permissions
Client Management
Ticket Management
Ticket Category Management
FAQs Management
Blog Management
Knowledge Article
Contact Management
Notes Management
Company Settings
Account Settings
Application Settings
Email Settings
Multi Languages
Payment Settings
Manage Transaction
Subscription Packages Management
Subscription Coupon & Coupon History Management
Landing Page Enable/Disable Option
Register Page Enable/Disable Option
Multi Theme Colors
RTL/LTR Theme
Site SEO Setting
Google Recaptcha Setting
Bank Transfer, PayPal, Strip, Flutterwave & Paystack Payment Integration
Email Notification Enable/Disable Option
Owner Account Email Verification Enable/Disable Option
Email Notification Template
Dynamice Landing Page CMS
Pricing Features Enabled/Disabled
2-Factors Authentication
Theme Settings : Theme Mode : Light / Dark
Theme Settings : Multi Font Style
Impersonate Features
Twilio SMS Template
Twilio integration for sending SMS

System Requirements

PHP >= 8.1
BCMath PHP Extension
Ctype PHP Extension
Fileinfo PHP extension
JSON PHP Extension
Mbstring PHP Extension
OpenSSL PHP Extension
PDO PHP Extension
Tokenizer PHP Extension
XML PHP Extension

Need Assistance?

If you have any queries, please create a support ticket here, and our support team will respond as soon as possible.

Changelog

 Version 1.6 (13 October 2025)
 * Paystack Payment Gateway Integration
 * Client Dashboard Panel
 * Twilio SMS Template
 * Twilio integration for sending SMS

 Version 1.5 (09 April 2025)
 * UI Improvement
 * Dynamic Landing Page CMS
 * Pricing Features Enabled/Disabled
 * 2-Factors Authentication
 * Impersonate Features
 * Fixed Small Bugs
 * Added Custom Color Picker in Theme Settings

 Version 1.4 (31 December 2024)
 * Added Email notification enable/disable option. 
 * Added Owner account email verification enable/disable option.
 * Added Email notification template

 Version 1.3 (26 September 2024)
 * Added flutterwave payment gateway integration in subscription packages.

 Version 1.2 (23 April 2024)
 * Added theme multicolor with custom color picker 
 * Small improvement in theme design layout.

 Version 1.1 (28 March 2024)
 * Fixed small bugs

 Version 1.0 (04 March 2024)
 * Initial Release

Support Desk SaaS - Helpdesk Ticket Management Tool