Turn WordPress into a full Twilio SMS console

Volts Connect is a professional two-way SMS & MMS platform built directly into WordPress. Manage conversations, contacts, campaigns, analytics, and integrations from one clean wp-admin interface — without switching between Twilio, spreadsheets, or shared phones.

Learn more on the official site: Product overview · Features · Documentation. Support

Volts Connect WordPress SMS Console

Two-way SMS & MMS inbox with chat-style conversations
Contact mini-CRM with tags, notes, custom fields, and statuses
Bulk SMS campaigns with segmentation, throttling, and quiet hours
Multi-number support with labeled “Send From” routing
Real-time analytics for messages, contacts, and campaigns
Webhook forwarding for CRMs, automations, and external systems
Optional role-based access control and notifications

Visual overview

Two-way SMS & MMS inbox

Contacts with tags and notes

Bulk SMS campaigns

Multiple Twilio numbers in one inbox

Built for real teams

Support & operations – Shared inbox, unread indicators, contact context, and clear ownership.
Sales & marketing – Campaigns, follow-ups, replies, and analytics in one system.
Agencies & developers – Multi-number routing, webhook forwarding, and client-ready workflows.

Core features

Inbox & conversations

Chat-style SMS & MMS threads with unread indicators and archive controls.
Contact cards inside conversations with tags, notes, and editable details.
Search and filter by name, number, tags, or message content.
Character counter, segment count, and encoding preview while typing.
Media attachments with inline previews.

MMS and media support

Contacts & custom fields

Centralized contacts table with search and advanced filtering.
Edit names, phone numbers, emails, tags, notes, and custom fields.
Send SMS directly from the contacts list.

Analytics & reporting

Total messages, sent vs received, response rate, and average length.
New contacts growth and message trends over time.
Campaign analytics with peak hours, activity charts, and top contacts.

SMS analytics dashboard

Webhooks & integrations

Auto-generated Twilio webhook URL with guided setup instructions.
Optional webhook forwarder to CRMs, automations, and custom endpoints.
Payload structure mirrors Twilio for easy reuse.

Webhook integrations

Add-ons & extensions

Volts Connect is modular. Add-ons can be enabled as your needs grow. View all available add-ons here: Add-ons overview

WooCommerce SMS Pack

Order confirmations, status updates, and review requests.
Cart abandonment and post-purchase follow-ups.

WooCommerce SMS Pack

Automation & workflows

Trigger-based workflows using keywords, tags, and business hours.
Auto-replies, tagging, drip sequences, and actions.

Automation workflows

Access control & roles

Granular permissions per WordPress role.
Control access to inbox, contacts, analytics, campaigns, and settings.

Role-based access control

Add-ons are optional and not required to use the core plugin.

How it works

Install and activate the Volts Connect plugin.
Connect your Twilio account and SMS-capable numbers.
Configure the provided webhook in Twilio.
Start messaging, managing contacts, and running campaigns.

What’s included

Volts Connect core WordPress plugin.
Full documentation and setup guides.
Ongoing updates per Envato license terms.
Item support from Volts Consulting.

Requirements

WordPress 5.8+
PHP 7.4+
HTTPS enabled
Twilio account with an SMS-capable number

Support

Volts Consulting provides item support for installation, configuration, and bug fixes. Advanced workflows, integrations, and custom implementations are available separately.

Changelog

Version 2.1.0

Added advanced analytics dashboard with time-based filtering and campaign insights
Added custom contact fields with support for campaign merge tags
Improved inbox UI with unread indicators, contact cards, and usability enhancements
Introduced a modular add-on architecture for extensibility
Added support for add-on bundles
Added two new optional add-ons
Improved overall UI consistency across plugin screens
Fixed archive button behavior in the inbox
Fixed contact edit modal overflowing on smaller screens
Fixed add-on license validation issues
Improved performance and general security hardening
Fixed debug logs to display only when WP_DEBUG is enabled

Version 1.0.0

Initial release

Volts Connect – Twilio SMS Inbox & Campaigns for WordPress