Bookigniter — Appointment & Service Booking Management System

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Bookigniter is a powerful, flexible, and easy-to-use multi-purpose booking and appointment management system designed for a wide range of service businesses — including salons, car washes, auto repair shops, cleaning services, healthcare clinics, home maintenance, and pet care providers.

It replaces manual phone/WhatsApp bookings with a fully automated online system. Customers self-book 24/7, staff get auto-assigned, payments are collected, and invoices are generated — all without you lifting a finger.

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8 Industry-Specific Frontend Themes

Every theme is a complete, conversion-optimized booking experience — not just a color change. Switch between them from the admin panel with a single click.

Salon & Beauty — Elegant layout with stylist profiles and smooth step-by-step booking
Car Wash — Visual vehicle-type selector (Sedan, SUV, Truck, Van) as the first step
Auto Repair — Vehicle selection + service checklist (Oil Change, Tyres, Brakes)
Cleaning Services — Upfront package display with property-size input for quote accuracy
Healthcare — Clean, clinical layout with doctor/specialist profiles
Home Maintenance — Free-text problem description + urgency selection before booking
Pet Care — Pet profile step (breed, age, special needs) for every appointment
Chat Booking ⭐ — Revolutionary conversational UI — guide customers one question at a time

Chat-Based Conversational Booking — Standout Feature

Instead of filling in a form, customers are guided through a friendly chatbot interface — one question at a time. This dramatically reduces drop-off rates and increases booking completion, especially on mobile.

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Higher Conversion — Micro-steps eliminate cognitive overload
Mobile-First — Feels like messaging — natural and familiar
Zero Learning Curve — If they can text, they can book

Advanced Analytics Dashboard

Real-time KPI cards: Revenue, Bookings, Customers, Staff performance
Revenue Forecast — 30-day income prediction based on historical trends
Peak Hour Heatmap — see which hours generate the most revenue
Satisfaction Trend Chart — track customer sentiment over time
Staff Leaderboard — compare staff performance side-by-side

Staff & Employee Hub

Skill-based auto-assignment — right person for the right job, automatically
Dynamic availability management and shift scheduling
Individual performance reports and payroll assistance
Staff-specific calendars and booking visibility

Booking Detail Page — Full Command Center

Every booking has a dedicated detail page. Manage the entire appointment without switching screens:

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Full booking summary: ID, Customer, Service, Staff, Date, Time, Price
One-click status changes that auto-trigger customer notifications
Inline Customer CRM: total bookings, lifetime spend, loyalty points
Private staff notes (never shared with customer)
Record Cash / Card / Online payment directly from the page
Generate and email PDF invoice in one click
Resend SMS / Email / WhatsApp manually if needed
Full activity timeline: who did what and when

5 Payment Gateways — Ready Out of the Box

Enable multiple gateways simultaneously. Customers choose at checkout.

Stripe — Visa, Mastercard, Apple Pay, Google Pay, Deposits
PayPal — PayPal Balance, Guest Checkout, IPN callbacks
Razorpay — UPI (Google Pay, PhonePe, Paytm), Net Banking, Wallets
Cash on Delivery — Book online, pay in person
Manual Bank Transfer — Show bank details, admin confirms receipt

All transactions are PCI-DSS compliant. Card data is never stored by Bookigniter.

Multi-Channel Notification System

SMTP Email — Gmail, SendGrid, Mailgun, or any custom SMTP
SMS via Twilio — Global delivery for confirmations and reminders
WhatsApp via Ultramsg — 98% open rate — highest-converting channel
SMS via Vonage — Enterprise-grade, ideal for UK/EU businesses

Automated Message Events:

New Booking Confirmation
Booking Confirmed / In Progress / Completed / Cancelled
24-Hour Appointment Reminder
Review Request (auto-sent 1 hour after completion)
Staff Assignment Notification

Template Shortcodes:

Personalize every message with dynamic data: {customer_name}, {booking_id}, {service_name}, {booking_date}, {booking_time}, {staff_name}, {total_amount}, {review_link}, {cancel_link}

⭐ More Key Features

Smart Package Builder — Bundle services at discounted rates with “before/after” pricing display
Customer Review System — Auto-triggered review requests with inline moderation
Loyalty & Rewards — Points per booking, tiered VIP tiers, redeem at checkout
Smart Waitlist — Auto-notify first waitlisted customer when a slot opens
Schedule Exclusions — Block holidays, maintenance periods without deleting data
Advanced Reports — Revenue by service/staff, customer LTV, payroll reports
PDF Invoice Generator — Branded invoices downloadable or emailed in one click
Automated Income Ledger — Every payment auto-logged as an income entry

Zero-Code Website Integration

No need to rebuild your website. Embed a “Book Now” button on any existing site with one <script> tag. Also supports full iframe embedding. Works on WordPress, Shopify, Wix, Squarespace, and custom HTML.

Tech Stack & Requirements

Framework: PHP / CodeIgniter 3
Database: MySQL 5.6+
Frontend: Bootstrap 4, jQuery, AdminLTE
PHP Version: 7.4 or higher
Server: Apache with mod_rewrite (or Nginx)
Installer: Web-based — no command line needed

Live Demo

Frontend: https://www.codeforts.com/bookigniter/index.html?

Username:

Password:

Admin Panel: http://www.codeforts.com/bookigniter/login/
Username: admin | Password: admin

What’s Included

Full PHP Source Code (CodeIgniter MVC)
Web-Based Installer (set up in under 2 minutes)
SQL Database Schema
8 Ready-to-Use Frontend Themes
Full Admin Panel (AdminLTE)
Comprehensive Documentation
6 Months Support

Questions? Ideas? Use the Comments tab or Contact form. We respond within 24 hours.