Note: This module requires a working Concord CRM and an existing n8n instance (self-hosted or cloud-based). n8n installation and server setup are not included with this module.

Webhook and n8n Automation Module for Concord CRM

Brief Description

Webhook and n8n Automation Module for Concord CRM enables event-driven automation by sending real-time and scheduled webhook events from Concord CRM directly to your n8n workflows.

This module makes Concord CRM automation-ready, allowing you to trigger workflows, sync data, and integrate with hundreds of external services without relying on expensive third-party automation platforms.

Instant triggers. Cron-based triggers. Full entity payloads.

Note: This module requires Concord CRM version 1.7.0 or greater.

Key Features

Instant Webhook Triggers: Send events to n8n immediately when Concord CRM data is created, updated, or deleted.
Cron-Based / Scheduled Triggers: Trigger automation workflows on a defined schedule for controlled or batch processing.
Full Entity Payload Delivery: Push complete CRM entity data in structured JSON format.
Event-Based Automation Architecture: Designed specifically for event-driven workflows.
Webhook Execution Logs: Track every webhook request with timestamps and execution status.
Failure Tracking & Debugging: Identify failed webhook deliveries and troubleshoot automation issues easily.
Non-Blocking Processing: Webhook execution does not slow down Concord CRM operations.
Optimized for n8n: Works seamlessly with n8n webhook nodes without additional adapters.

Who Can Use This Module?

Businesses & Teams
Automate CRM-driven workflows such as deal updates, activities, and internal notifications.
Agencies & Consultants
Build automation workflows for multiple clients without per-execution fees.
SaaS & Platform Owners
Trigger onboarding, lifecycle, and operational workflows (^{Extended License required}).
Developers & System Integrators
Create custom integrations using Concord CRM webhook events.
Operations & Support Teams
Automate calls, notes, activities, and cross-system synchronization.

Supported Events – Quick Reference

Entity	Events
Contacts	Created, Updated, Deleted
Companies	Created, Updated, Deleted
Deals	Created, Updated, Deleted, Won, Lost, Status Changed
Activities	Created, Updated, Deleted
Documents	Created, Updated, Deleted
Notes	Created, Updated, Deleted
Calls	Created, Updated, Deleted, Missed Call, Incoming Call

*Additional events may be added in future updates based on Concord CRM capabilities.

Screenshots

Webhook Payload Structure

Each webhook sends a standardized JSON payload containing event metadata and complete entity data, making it easy to consume inside n8n workflows.

Event Metadata: Event name, trigger type, timestamp
Entity Data: Full CRM record payload
Context Information: IDs, relationships, and references

Real-World Automation Examples

Instant Deal Notification

Deal Won → n8n → Slack Alert → Team Notification → CRM Update

Scheduled Data Synchronization

Cron Trigger → n8n → Concord CRM → External Database → Reporting Tool

Call & Activity Automation

Incoming Call → n8n → Create Activity → Notify Sales Team & Lead → Log Note & send whatsapp notification

This module can replace paid automation tools such as Zapier, Make, and Pabbly.

Why Use n8n with Concord CRM?

Unlimited Executions – No usage caps or overage fees
Self-Hosted Control – Full data ownership
Hundreds of Integrations – Connect almost any service
Advanced Workflow Logic – Conditions, retries, branching
Open-Source Flexibility – No vendor lock-in

Installation & Documentation

Step-by-step installation and configuration instructions are available in our online documentation.

Video Demonstration

Watch our video walkthrough demonstrating Concord CRM webhook automation with n8n.

License Notice

Important: If this module is used in a SaaS, multi-tenant, or client-facing environment, an Extended License is required according to Envato licensing terms.

Support & Questions

For setup assistance and technical support, please refer to the documentation or submit a support ticket. Typical response time is 12–24 hours.

Changelog

Version 1.0

Initial release for Concord CRM