WordPress WooCommerce Product RMA Plugin

WordPress WooCommerce Product RMA (Return Merchandise Authorization) allows you to organize a system for customers to request a return without any effort.

With the help of this module, the customer can return the products, and have them replaced or refunded within the admin-specified time limit.

Note –

The WordPress WooCommerce Product RMA Plugin is compatible with Multisite.

This plugin is now compatible with Cart and Checkout blocks and High-Performance Order Storage (HPOS).

Check how to activate your WooCommerce plugin through the purchase code and How do you get updates on Webkul Modules directly on the Plugins page.

Video Tutorial

WordPress WooCommerce Product RMA Plugin - 6

Why use WordPress WooCommerce Product RMA Plugin?

WordPress WooCommerce Product RMA Plugin - 7

Main Features of WordPress WooCommerce Product RMA Plugin

Using Product RMA the customer can return or exchange a product.

Admin can manage RMA status as well as reasons.

Buyer and the admin can communicate at store end.

Dynamic order selection with various options.

RMA history with filters and pagination.

Admin can manage return policy.

The customer can upload images and video while requesting an RMA.

Email notification of RMA for the admin and the customer as well.

Print RMA details and shipping label easily.

Admin can set order status for RMA.

New Features of WordPress WooCommerce Product RMA Plugin

Introduced guest RMA feature.

Customer can re-open the RMA request if the admin has closed the request

Product stock will get updated after the return of the product.

Introduced per product RMA time management.

Provide shipping label upload option on Manage RMA page itself.

Introduced mail notification for conversation.

Introduced multi-language feature, added .pot file for translation.

Highlighted Features

1 – Guest Users

The guest user can also generate an RMA.

2 – RMA Status

The admin can change RMA status – approve, decline, and solve.

3 – RMA Reasons

The admin can create RMA reasons from which a customer can choose a valid reason.

4 – Shipping Label

The admin can also add a new shipping label.

4 – Email Notifications

Email notification of RMA for the admin and the customer as well.

4 – Buyer Admin Communication

The admin and the customer both can communicate regarding any query of the RMA.

Business Use

WordPress WooCommerce Product RMA Plugin streamline and automate the return processes, ensuring efficient management of Return Merchandise Authorization (RMA).

The plugin allows customization of return policies, fostering customer trust through a hassle-free experience.

With compatibility for WordPress Multisite, businesses can maintain consistency in their return procedures across various platforms, contributing to a positive customer relationship and satisfaction.

Support

Dear Customers, if you have a question/query, please raise a ticket at webkul.uvdesk.com. We will do our best to answer as quickly as it is possible. Kindly do not give us a low rating without contacting support on the issue you’ve faced. We are always happy to help you.

ChangeLog

"Initial release v 1.0.0", "Current release v 2.3.1"

v 2.3.1 (2025-09-11)
Fixed: Issue with guest user warranty request.
Fixed: Variable product warning notice while guest user login.

v 2.3.0 (2025-09-04)
Fixed: Warranty request for guest user.
Fixed: Managed warranty request after removed same product from order.
Fixed: Guest user redirect to request warranty section instead of login section.
Fixed: Product expiry Date calculated as per the order place date.
Added: Allowed to upload webp type image file for shipping Label.
Added: Highlighted return items under the order details at admin side.

v 2.2.1 (2025-05-27)
* Added: Warranty option shows based on the selected order type.
* Updated: Coding structure according to WordPress coding standards.

See Full Change Log

WooCommerce Product Return Merchandise Authorization WordPress Plugin